Do you want to work for an organisation that makes a difference? Waythrough are about giving people fair chances to succeed in life.
Who are Waythrough....
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Location: 2n d Floor Customer First Centre,16 The Forum, Wallsend Tyne & Wear NE28 8JR
Hours: 3-15 hours per week
Volunteer post
North Tyneside Recovery Partnership (NTRP) is a dedicated service for anyone in North Tyneside, who is experiencing problems with drugs and/or alcohol.
The service does not have any age restrictions so can provide support to those of all ages.
We are here to help you get well and stay well. We believe recovery from addiction and substance misuse is possible for everyone, and we’re here to help you achieve it.
Our aim is to make recovery a reality in North Tyneside – whether you’re dealing with problematic drug and/or alcohol use or helping support others that are.
Are you looking for a volunteer role where you can share your knowledge of recovery to help others?
Can you commit to a regular weekly attendance to support our academy groups? (between 3 and 15 hours per to be agreed based on volunteer availability).
Lived Experience Recovery Volunteers will supplement treatment system delivery through (but not limited to):
1. Co-facilitating and supporting Open Access Recovery Groups
2. Supporting existing service users in their recovery journey.
3. Offering peer support to clients.
4. Supporting the engagement of hard-to-reach groups.
5. Raising awareness of the Service and other support services.
6. Co-production of new recovery groups
7. Supporting and co-production of EDI and Wellbeing activities.
8. To act as role models for recovery
9. To promote the benefits of treatment and recovery to new and potential service users
10. Engage clients into the recovery hubs and the Recovery Academies (RAD)
11. Inform clients of the recovery community
12. To assist workers client appointments where appropriate.
13. Develop resources e.g. posters, advertising activities.
14. Establish therapeutic relationships with clients.
15. Refer and signpost to specialist agencies when required by workers
16. Share own skills/experience.
Essential Criteria
17. Honest and committed
18. Good time keeping, and able to commit to regular scheduled attendance.
19. Able to attend supervision and training.
20. Able to work as part of a team, on own initiative and to instruction.
21. An understanding of Way Through – information is available on our website and you can call a specific project to make enquires
22. A genuine interest in being part of the mission and vision of Way Through
23. Ability to maintain professional boundaries, adhere to Way Through policies, engage in supervision and complete relevant training
Desirable Criteria
24. Calm natured
25. Excellent verbal communication skills
26. Non judgemental
27. Understanding and knowledge of harms of substance use
About Waythrough
Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.
With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.
Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy the following benefits;
28. Recognition and awards including Room to Reward
29. Discounts via Tickets for Good
30. Wellbeing initiatives throughout the year
31. Learning and development opportunities
What Waythough can offer you...
💡 Fantastic learning and development opportunities, including free training courses
🏃♀️ Happy, Healthy You! – our wellbeing offers for our workforce
🤝 Waythrough Support Networks
📅 Tickets for Good
🏠 Room to Reward
Waythrough is an equal opportunities employer...
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at