Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!
Job Summary
We are seeking a creative and detail-oriented Digital Learning Content Designer to join our L&D Team. This role is responsible for designing, developing, and launching digital learning experiences that support operational excellence, guest satisfaction, and team development across our parks and head office teams.
You will work closely with the Head of L&D and key stakeholders across the business to translate training needs into high-quality, interactive e-learning solutions that reflect our brand, culture, and service standards.
Job Duties
* Design, develop and build engaging digital e-learning, microlearning, and blended learning solutions for a diverse workforce.
* Own digital content standards and learner experience from design and build to testing and deployment.
* Partner with SMEs and the L&D Field Trainer to convert training needs into digital solutions.
* Maintain and update digital learning content.
* Support LMS content integration (in collaboration with L&D Co-ordinator – projects and systems).
* Bring innovation to learning technology and design.
* Ensure all learning content is aligns with company brand, tone of voice, and operational standards.
* Apply instructional design best practices to create learner-centric, accessible, and impactful content.
* Evaluate the effectiveness of learning solutions using feedback, data, and performance metrics, and continuously improve content.
* Stay up to date with industry trends, tools, and technologies in digital learning and bring innovative ideas to the organisation.
* Design and maintain the content on MS SharePoint for L&D.
* Integrate the LMS with external tools and vendors.
* Support the Head of L&D in shaping the digital learning strategy and roadmap.
Requirements
* Proven experience designing and developing digital learning content in an operational environment.
* Strong knowledge of instructional design principles and adult learning theory.
* Experience with e-learning authoring tools (e.g. Articulate 360 including Storyline, Rise).
* Ability to create engaging multimedia content (video, audio, graphics).
* Experience working with Learning Management Systems (LMS).
* Excellent stakeholder management and communication skills.
* Strong organisational skills with the ability to manage multiple projects independently.
* Adaptable and comfortable working in a fast-paced, seasonal business
* Collaborative mindset with the ability to influence stakeholders.
At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.
We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:
* Generous discount on holidays across our parks
* Discount at all restaurants on park for you and your family
* Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
* Free premium eye test voucher
* Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
* Discounted gym memberships
* Employee referral scheme
* Sales referral scheme
* Free expert mortgage advice
* Company pension scheme
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