The post holder will be responsible for a range of administrative tasks to ensure the accurate and efficient management of outpatient bookings. This will involve the use of the electronic Referral System (eRS) and effective coordination of clinic schedules.
They will be expected to work in line with Government Access Targets, ensuring accurate administration of patients' pathways. Key duties will include the collection and entry of essential data into computerised systems, as well as maintaining up-to-date and accurate patient information at all times.
We are inviting applications from motivated individuals to join our team in delivering high-quality administrative support for outpatient bookings. The successful applicant will undertake a range of tasks to ensure the accurate and efficient management of outpatient appointments. This includes the use of the electronic Referral System (eRS) and effective coordination of clinic schedules.
The post holder will be expected to work in line with Government Access Targets, ensuring the accurate administration of patients' pathways. Duties will include collecting and inputting vital data into computerised systems, while ensuring all patient information is kept accurate and up-to-date.
Essential Skills and Experience:
Previous administrative/clerical experience
Knowledge of patient record systems/databases with proven experience
Excellent keyboard and IT skills, including experience of maintaining and administering databases
Strong organisational skills, with the ability to meet deadlines and work independently
Well-developed interpersonal and communication skills, with a positive and professional approach at all levels
Dependable, with a flexible attitude to work and the ability to adapt to service needs
Desirable:
Knowledge of the NHS 18-week Referral to Treatment (RTT) pathway
Previous experience within healthcare services
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Accurate patient administration
Adhere to Trust targets
Data Quality
To work strictly within the Government's Access targets for patients on an 18 week pathway.
Ensure accurate coding of attendances is carries out in a timely manner.