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Engagement & operations coordinator

Business in Focus
Operations coordinator
£26,000 - £40,000 a year
Posted: 5 September
Offer description

Closing Date: 17/09/2025

Location/Division: Entrepreneurship & Start-up

Business in Focus - Engagement and Operations Coordinator

Contract: Shared Prosperity Fund Term:

Temporary until 31st December 2025

Salary: Starting at £26,000 per annum

Location: Carmarthen Area (Hybrid role)

Hours: 37.5 hours per week

To view full Job description please visit

The Engagement and Coordination Officer is part of the Shared Prosperity Fund Team, delivering accessible and innovative programme of engagement and outreach activities for a diverse client group.

The role promotes the development of entrepreneurial thinking and drives participants to engage with the service, to enable people to realise entrepreneurial ambitions, through a diverse range of regionally coordinated digital and face-to-face engagement, e.g. delivering pre-start upskilling and awareness building modules, and outreach events, e.g., career exhibitions, in collaboration with established Young People and entrepreneurial ecosystems and stakeholders.

The role delivers and/or facilitates wraparound support for clients, enabling a diverse portfolio of clients to overcome barriers and have an equitable experience to realise entrepreneurial ambitions. The role works closely with their internal colleagues to progress clients through the service, as appropriate.

1. Attend marketing and engagement events, e.g. careers fairs, business exhibitions, networking events, stakeholder events, and other related activities, to promote the service and achieve client engagement KPIs.

2. Deliver prescribed workshops and participate in other webinars/seminars that attract and engage clients into developing entrepreneurial thinking, self-employment and starting a business, e.g. Start Your Own Business, promoting business support services available. Undertake these activities in a professional and knowledgeable manner using the agreed training materials.

3. Identify and agree an action plan to support allocated clients overcome barriers to achieving entrepreneurial goals. Coordinate and provide additional support to meet client needs. Facilitate a handover where clients progress and are referred on to an adviser, and/or 3rd party stakeholder. Evidence in the necessary paperwork, in compliance with contractual requirements and operational procedures

At Business in Focus we value all of our employees, as an Investors in People employer we provide the following benefits:

* Competitive salary Generous holiday entitlement (25 days annual leave plus 8 days bank holiday based on FTE)
* 6% Employer contribution pension
* Flexible modern working practices such as TOIL 6 late starts/early finishes per annum (equates to two hours each)
* Learning and Development opportunities

After probation period:

* Income protection benefit
* Employee assistance programme

As part of the recruitment process, if you are shortlisted you may be asked to complete a technical exercise.

Please be aware we may withdraw the advert early if we receive a high volume of applicants.

Please visit our website to see the full Job Description -

Diversity Statement

We are committed to building and developing a workforce that truly represents our community. We champion the unique things that make each person who they are and celebrate those differences. As such, we are an equal opportunity employer and welcome applications from individuals of all backgrounds. We value diversity and strive to create an inclusive and respectful environment where everyone can reach their full potential, regardless of disability, sex, gender identity, race, sexual orientation, age, religion or belief, pregnancy and maternity, or marriage and civil partnership status. We recognize and respect religious and cultural observances, and, where possible, aim to avoid scheduling recruitment activities on days of religious ceremonies or holidays to ensure all candidates have equal opportunities to participate. We are committed to promoting and using the Welsh language in our workplace. We encourage and support our employees to learn and use Welsh. We welcome applications from Welsh speakers and encourage the use of Welsh in all aspects of our work. We will ensure that in roles where the ability to speak Welsh is essential or desirable, this will be noted in relevant job advertisements. Applicants can submit their applications in either English or Welsh and we provide recruitment documentation in both languages. As a forces-friendly employer, we have signed the Armed Forces Covenant and hold the bronze award in the Defence Employer Recognition Scheme. We are a welcoming and inclusive workplace for Armed Forces colleagues and work in collaboration with the Career Transition Partnership. We actively support the employment of veterans, recognizing military skills and qualifications in our recruitment process. We also support flexible leave for Service spouses and partners around a partners' deployment.

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