Programme Test Lead - IFB - Milton Keynes
About MIB
At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately.
Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.
About the role
The IFB Programme Test Lead is responsible for defining, leading and delivering all testing activities across the IFB technology transformation programme. This includes setting the test strategy, managing test execution, and ensuring quality and readiness at each stage of delivery.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
The role will work closely with workstream leads, product owners, external vendors, and business users to plan, coordinate, and execute testing. It will also manage UAT and live data testing phases, ensuring risks are managed and outcomes clearly reported.
Key responsibilities
• Define and lead the end-to-end programme test strategy across multiple phases: feature testing, group testing, UAT, regression, and model office testing.
• Create and maintain the test plan, roadmap, and schedule in line with the programme plan.
• Establish and oversee test governance, including quality gates and compliance with the MIB Change Framework.
• Design and develop test scripts and scenarios based on business requirements and user stories.
• Coordinate with business operations to identify and allocate internal testers, ensuring clarity on roles and timelines.
• Manage and maintain test environments and test data, ensuring readiness for each test phase.
• Lead test execution and defect management using Jira; escalate blockers and unresolved issues to the Programme Manager.
• Maintain and report testing metrics (e.g., pass/fail rates, defect trends) to inform Go/No Go decisions.
• Provide clear, timely updates to stakeholders, including the Comms Workstream Lead.
• Act as liaison between business users and developers during defect triage, sprint planning and refinement.
• Coordinate vendor engagement on testing activities, managing ambiguity and holding suppliers to