Job Description
Job Title: Operations SupervisorLocation: GloucesterSalary: Competitive (regularly reviewed in line with industry standards)The OpportunityWe are recruiting for an experienced Operations Supervisor to oversee depot and traffic management operations in Gloucester. This is a key leadership role responsible for ensuring operational efficiency, maintaining high safety standards, and supporting the smooth delivery of works across multiple sites.This position would suit a proactive and organised individual with strong supervisory experience within traffic management, who thrives in a fast-paced, safety-critical environment.Key Responsibilities
* Support the Depot Manager in the day-to-day running of depot and traffic management operations
* Assist with short- and long-term planning to ensure all sites are installed and maintained to required standards
* Deputise for the Depot Manager during periods of absence
* Conduct regular site visits, audits, and depot inspections to ensure compliance with Health & Safety legislation, company standards, and customer KPIs
* Lead, brief, and support operatives, ensuring full adherence to RAMS, SOPs, PPE requirements, and safe systems of work
* Promote and embed a strong Health & Safety culture across all operations
* Oversee vehicle and equipment checks, ensuring defects are reported and resolved promptly
* Manage customer queries and complaints professionally, ensuring timely resolution
* Monitor labour, plant, and depot performance to drive operational efficiency
* Ensure accurate completion of all paperwork, digital records, and performance reporting
* Participate in an out-of-hours rota to maintain 24/7 operational coverage
* Support incident and near-miss reporting and investigations
* Maintain up-to-date knowledge of relevant legislation and complete ongoing CPD and required training
About You
* Proven leadership experience within traffic management
* Excellent communication and organisational skills
* Proactive and solution-focused approach
* Calm and effective under pressure
* Strong problem-solving ability
* Professional, reliable, and adaptable
* Committed to maintaining high safety and operational standards
Technical Skills & Experience
* Minimum 1 year’s experience in a supervisory role within traffic management
* Experience across all aspects of 12D traffic management
Qualifications
* CSCS Card
* Lantra 12D M1, M2, M3, M5 & M6
* Full UK Driving Licence