Masstemps Ltd are currently recruiting on behalf of a client for a full-time Office Admin to join a busy and expanding company based in the West Bromwich area.
Responsibilities and duties include:
. Processing customer orders accurately and efficiently, ensuring correct specification of fasteners and related products
. Handling tele and email enquiries, providing product advice and order updates
. Preparing quotations, invoices, and delivery notes using internal systems
. Maintaining accurate stock records and assisting with inventory control of fasteners and components
. Liaising with suppliers to check availability, lead times, and pricing of fastener products
. Supporting the sales team with administrative tasks and customer account management
. Updating and maintaining customer databases and order tracking systems
. Checking order accuracy, including sizes, grades, threads, and materials of fasteners
. Coordinating with warehouse and dispatch teams to ensure timely and correct order fulfilment
. Resolving customer queries and issues in a professional and timely manner
. Filing, record keeping, and general office administration duties as required
. Ensuring compliance with company procedures and quality standards within the fastener industry
Hours of Work
Monday - Thursday 08.30am - 17.30pm
Friday 08.30 - 17.00pm
Pay Rate
£12.71ph
Job Benefits & Other Information
* Free Parking
* Permanent Contract
* Long term opportunity