Analysis Support
Location: Droitwich
Salary: Up to £25,000.00 dependant on experience
Vacancy Type: Full time, Mon-Fri, working hours 37.5 hours a week
Closing Date: 5/12/25
As an IT recycler and supplier of IT Services the company have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide their customers with guidance and advice through this complex market. They offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along their hardware specialist IT brokerage service.
The Role
In this key customer-focused role, youll be at the heart of creating a seamless, positive experience for every new client joining SwapIT. As the main point of contact, youll guide customers from their first interaction through to successful onboarding, making sure all documentation is accurate, coordinating stock needs, and handling queries with confidence, clarity, and a genuine commitment to great service.
Key Responsibilities:
1. Lead onboarding calls with new customers, guiding them through their processes and gathering the information needed for a smooth start.
2. Create, manag...