Annual salary: up to £26,000.00 Property Coordinator Basingstoke Full Time, Fixed-Term Contract Salary up to £26,000 per annum Would you like to be part of an award-winning nationwide company? Mears Housing Management, based in Basingstoke, is currently recruiting two Property Coordinators to support a key project within our RLAP (Rent Local Authority Portfolio) portfolio. Mears' culture is founded on performance delivery, with success measured through ownership, accountability, and a commitment to recognising and rewarding achievement. We provide all employees with a full induction and offer continued training opportunities throughout their career. Clear expectations and success measures are set from day one to help our people thrive. About the Role This is an exciting opportunity to play a central role in the successful transfer of approximately 2,600 addresses within the RLAP portfolio to a single energy supplier. As a Property Coordinator, you will be responsible for managing all required actions to ensure a smooth and efficient transition, helping to safeguard continuity of service for tenants and minimise the risk of disruption. Key Responsibilities: Build and maintain effective working relationships with the new energy supplier. Reduce the risk and impact of supply interruptions through proactive planning and communication. Collaborate with internal and external stakeholders to avoid escalation of issues such as debt management. Support the process of meter exchanges, including arranging access and resolving operational challenges. Maintain accurate records to support service delivery and ensure reporting accuracy through strong data integrity. Contribute to quality management by engaging in root cause analysis and implementing corrective actions. Assist with ad hoc projects and provide support and cover across teams within Mears Housing Management. Role Criteria We’re looking for individuals who are proactive, organised, and excellent communicators. To be considered for this role, you should have: Proficiency in Microsoft Office packages. Experience working within a residential lettings/ property environment or in the energy sector. Experience in a customer service environment. Experience dealing with a diverse client group. A strong understanding of inclusive practices and a commitment to Equality, Diversity, and Inclusion. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies As part of the recruitment process for this role, we will carry out a DBS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Lauren Bellini (lauren.bellini@mearsgroup.co.uk) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK. Our Values - Customers / Innovation / Teamwork / Responsibility