Are you passionate about people and delivering exceptional customer experiences? Are you looking to build your career within a company recognised for its inclusivity, sustainability, and strong values?
At Sopra Steria, were looking forCustomer Experience Specialists to join our Private Sector team, supporting one of our major financial services clients. If you enjoy helping people, solving problems, and working in a fast-paced environment, this could be the ideal next step in your career.
This permanent role gives you the opportunity to grow your skills within a Great Place to Work Certified organisation, supported by training, coaching, and a team that genuinely wants you to succeed.
What you need to know:
1. This is apermanent role, based at our Durham hub.
2. The service operates Monday to Sunday, from 8am to 8pm on weekdays and 8am to 6pm on weekends. We offer multiple shift options to help you complete your 37.5 full-time hours. Weekend work is part of the role, but you will not be scheduled every weekend.
3. Youll receive an initial 4-week training programme (Monday to Friday, 9:00am5:00pm), blending classroom learning with job shadowing so you feel fully supported.
4. Youll be joining a tea...