London Olympia Day Ambassador Were excited to announce that citizenM will soon open a brand-new hotel in the iconic Olympia Center. But we still need our most important ingredient YOU! We are on the look out for those amazing personalities that will wow our guests, and make their stay truly special. To do this, we will be throwing another legendary casting day event which has transformed the hiring process. We really hope you can join us for this one of a kind event for our one of a kind opening team!
Ambassador what?
We wont put you in a box as a receptionist or food and beverage person. With us, youll become a champion multitasker customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. We believe in making work fun. If youre having a great experience, so will our guests.
Were proud to put hospitality back in the hospitality industry, and thats because of our ambassadors. We dont hire them for their skills; we hire them for their attitude. We seek people who feel great about making others smile and we see the results in our happy guests.
Your typical citizenM shift could include:
Making sure everyone gets a warm welcome as soon as they walk in;
Helping guests at the self check-in kiosks (we have no reception desk);
Preparing and serving hot and cold breakfast and meals;
Brewing delicious coffee or mixing a signature cocktail;
Being a secret concierge to the city, answering guests questions about the best places to visit, eat, shop or party;
Maintaining the living room and the canteen clean, and arranging food displays for the following shift;
Helping our guests with any requests or demands regarding our facilities (you may even get some new tech skills);
Handling reservations in our property management system (PMS);
Preparing societyM meeting rooms.
Do you have what were looking for?
A genuine touch: Treat all people as you would treat your best friends;
A passionate attitude: Be collaborative and believe we are stronger working together. You are optimistic and spread good vibes.
A smart thinker: You like to find simpler, better and bolder ways to do things. You are curious and believe no detail is too small.
Real caring: You show empathy for people and the planet. You are open to other points of view and experiences that bring out the best in me. You create positive change.
Fluent in English. Other language abilities are welcome too!
Please note that we are only able to consider applicants with the right to work in the UK (we cannot facilitate visas or work permits) .
What we offer you:
Competitive salary (£2375.47 / month gross)
Flexible schedules
Performance rewards (10% maximum / month)
Access to citizenM learning and development programs
Career progression
Full immersion (training) program for new starters
Meal & coffee on us during your shift break
Pension and cycle to work scheme
citizenM uniform and comfy shoes by On Running
Wellbeing program (EAP)
Restaurant and bar discounts via CODE for all ambassadors
Global opportunities - chance to work in other citizenMs around the world
Referral program - £1000 bonus if your friend joins us too
Typical shifts for day ambassadors are mornings and evenings:
Morning 6:50AM - 3:10PM
Evening 2:50PM - 11:10PM
Important dates for your journey!
7th Feb. Casting Day ? 9th Mar. Immersion ? 30th Mar. Opening day
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