Senior Customer Data Scientist - Consulting
London (Hybrid)
£60,000-£70,000 + Bonus
Permanent | Consulting (Customer & Data Analytics Practice)
Overview
A global consulting firm is building a new London-based Customer Data Science capability within its broader customer, digital, and marketing practice.
The team focuses on combining customer experience, data science, and applied AI to help large consumer-facing organisations improve commercial performance, customer engagement, and marketing effectiveness. This is a newly scaling capability with strong investment and the opportunity to shape how advanced customer analytics and GenAI are applied in real-world client environments.
The Role
You will deliver hands-on data science and customer analytics work across a range of consumer-focused client projects. This is a delivery-heavy role combining technical data science with commercial problem solving and client-facing consulting, with a fast track to Management.
Typical work includes:
1. Customer behaviour analysis and segmentation
2. Marketing and CRM performance analytics
3. Loyalty and retention modelling
4. Web, product, and digital analytics
5. Predictive modelling and forecasting
6. Applied GenAI / LLM use cases in customer and marketing c...