Office Administrator - Outskirts of Uckfield - Driver Essential
About the Role:
Seeking a proactive, detail-oriented Office Administrator to deliver exceptional administrative support. Join a dynamic team, pivotal in supporting the service department. Ideal for those thriving in fast-paced environments, excelling in customer service, and possessing strong organisational skills.
Salary, Benefits, and Perks:
Salary: £24,000 - £26,000 plus excellent company benefits
Hours: Monday to Friday
25 days holiday + Bank Holidays
Pension: up to 5% matched
Discounts across retail / hospitality
Opportunity for growth in a modern workplace with a great company culture
Free onsite parking
Must be a driver due to location
Responsibilities:
Efficiently manage customer enquiries via phone and email
Organise and schedule engineers' workloads for optimal productivity
Generate invoices and follow up on outstanding payments
Cultivate customer relationships while managing accounts
Process parts requests with precision
Collaborate with Service Engineers and Customers
Prioritise tasks to meet deadlines
Proactively address and resolve customer enquiries
Update customer portals with relevant information
Fulfil other reasonable requests determined by the company
Essential Skills:
Proactive with strong attention to detail
Self-motivated, capable of independent or team work
Excellent telephone etiquette
Strong literacy and numeracy skills
Basic PC skills (training provided)
Proficiency in Microsoft Office
Comfortable in a fast-paced environment
Desirable:
Previous experience in a busy service department
Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer