Location : Stamford This role is a mix between office and field based and requires great interpersonal skills and flexibility. Responsibilities * Installation and commissioning of units at clients’ sites. * Training of operators and supporting them with applications, setup and automation/computer control. * On site preventative maintenance, calibration and service. * Advising customers on technical issues and fault diagnosis. Including part numbers/pricing on the phone and via e-mail. * Modification and upgrades of company equipment. * Compiling method statements and risk assessments for the workshop and onsite visits. * Ensuring demo units are in working order; assisting with loading and unloading. * Following up leads from sales teams with regards to support service and repairs. * Identifying potential leads at site and briefing the appropriate sales team member to follow up. Profile * Qualification and experience in maintenance, support and installation of sophisticated electro-mechanical systems. * Background in temperature control, heat transfer and and refrigeration would be useful. * Ability to learn. * Great communication skills. * Knowledge of PLC programming and industrial communication protocols (e.g Modbus, Ethernet/IP). * Office IT systems, including Word, email etc. * Willingness to travel/overnight stays...