Administrator - Education team
Application Deadline: 5 August 2025
Department: People & People Services
Employment Type: Permanent
Location: Burford
Reporting To: Education Manager
Compensation: £21,840 - £24,000 / year
Description
Contract: Permanent, full time 35 hours per week
Salary: £21,840 - £24,000 per annum
Location: Burford, Oxfordshire OX18 4PF
Closing date: Tuesday 5 August 2025
Interview date: Thursday 14 August 2025
We’re recruiting an Administrator to join our incredible Education team to provide support for our Blue Cross Responsible Dog Ownership Course (RDOC), an educational pathway for dog owners who are in need of support and guidance in relation to dog ownership.
More about the role
Over recent years, the animal welfare sector has changed beyond belief at a time when there has never been a greater demand for the services Blue Cross provides.
Working closely with the Education Manager and the Education team, you will be involved in the day-to-day administration, logistics and coordination of our Responsible Dog Ownership Course and related educational activities to ensure the smooth running of the course.
You will be liaising with a diverse range of people, from pet owners in need of our courses, internal Blue Cross stake holders and external stakeholders for example the police and other animal welfare organisations.
You will be managing payments (or supporting self-payment), checking participant documentation before booking and completing essential administrative tasks relating to the completion of the course including follow up emails with participants as well as communications with external partners.
In addition, you will be maintaining accurate filing, recordkeeping and reporting of Key Performance Indicators (KPIs), supporting with the administration of impact measurement, participating in stakeholder management and support with securing more partners.
This is a full-time role working 35 hours per week, Monday to Friday, based at our Burford office. The position follows a hybrid working pattern, with a minimum of two days per week in the office and the remaining days working from home.
About you
You will be a great communicator and have experience of working in a client facing role in a fast paced and changing environment. You will really enjoy working with and supporting people, with the ability to put people at ease and have pride in ensuring you offer a great client and colleague experience.
You will have a client focused, inclusive approach, have a positive mindset and be competent at reading and adapting to people or the situation. In addition, you will be able to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. You will be emotionally intelligent, showing empathy and know how to support clients and colleagues.
You will have a problem-solving mindset, be organised, and have an eye for detail as accurate maintenance of office systems forms a key part of this role. You will enjoy seeing tasks through to conclusion and be keen to get involved with new tasks as and when possible. Working in a diverse environment which requires you to be well organised but also able to re-prioritise or ‘spin many plates’ will be motivating and rewarding for you.
Knowledge, skills, and experience
* Demonstrable experience in an administrative office role
* Proficient with Microsoft Office, Word, Outlook, and Excel
* Excellent interpersonal and customer skills
* Experience of monitoring and maintaining records
* Excellent organisational skills, ability to multi-task and prioritise.
* Working on own initiative
* Team player with the ability to work independently.
* Experience working with challenging audiences.
* The ability to demonstrate, understand and apply our Blue Cross values
How to apply
Click the apply button below and complete the online application process before the closing date on Tuesday 5 August 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
* Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
* Programmes for physical and mental wellbeing support
* Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
* Free physiotherapy advice and face to face intervention
* Health cash plan
* Unlimited access to an employee assistance programme
* Pension scheme with enhanced employer contribution
* Professional fees paid with Continuing Professional Development and personal development support.
* Life assurance
* 20% discount on Pet Plan pet insurance
* Enhanced family friendly policies
* Recognition scheme
* Annual volunteer days
* Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
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