Job overview
Imaging Medical Secretary
Department: Imaging
Fixed-term contract until 31.01.
Band 4 £26, - £29, per annum pro rata
Full-time 37.5 hours per week, all MKUH roles will be considered for flexible working
You will be responsible for providing an efficient and effective secretarial service to the Radiologist in the Imaging Department.
You will be working as part of a secretarial team as well as providing general administrative support to the department. This is a challenging role but if you are a bright, enthusiastic, highly motivated individual who likes to be kept busy, this could be the post for you.
The successful applicants will have excellent communication skills. Enjoy working as part of a team and ideally will have had previous experience of working with the public. A flexible approach to the needs of the department is essential.
Unfortunately we are unable to provide sponsorship for this role.
Interview date: 07.08.
Main duties of the job
1. To provide high-quality support to the consultant radiologists, speciality doctors in radiology and advanced reporting practitioners to facilitate smooth running of imaging department.
2. To undertake a full range of secretarial duties including typing reports and correspondence, dealing with telephone/e-mail enquiries, arranging appointments and supporting on-going and new clinical imaging workloads.
3. To gain understanding of national and local imaging standards and targets and be proactive in ensuring that imaging and the trust can deliver a service that meets with the standards and targets that have been set.
4. To provide a considerate, patient focused service in all dealings with patients and with staff around the hospital and throughout the whole healthcare system.
Working for our organisation
"We care We communicate We collaborate We contribute"
"Administrative and Clerical staff feel supported with flexibility working at MKUH, reporting 6.82 out of 10 and 76% feel strongly about approaching their managers regarding flexible working" (NHS Staff Survey ).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
5. Free on-site parking
6. Free tea and coffee
7. Great flexible working opportunities
8. Discounted gym membership
9. Lease car scheme
10. Generous annual leave and pension scheme
11. On site nursery (chargeable)
12. Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Detailed job description and main responsibilities
Communication & relationship building:
13. Be required to adhere to the organisation’s standards of customer care. Welcomes visitors and deals with clients in a confidential and sensitive manner, this could be face to face, via e-mail or over the phone and may require tact, persuasion and negotiation skills to exchange information relating to appointments / admissions.
Responsibilities for analysis:
14. Use high high levels of analytical and judgement skills in this role.
15. Be able to make judgements on complex facts requiring interpretation and through comparison of available options. Exercising judgement when dealing with patient, staff or external contacts is an essential role requirement.
Responsibilities for planning & organisation of activities:
16. Coordinate and organise own workload to meet departmental deadlines.
17. Organise multiple scanning lists in order to ensure work is carried out following principles of urgency and priority in a rapidly changing workflow setting.
Responsibility for patient & client care:
18. Be required to put the patient, as the first priority, at the centre of all activities.
Development of polices & services:
19. Participate in policy and service development.
20. Adhere to all organisational/ departmental guidelines, policies, standard operating procedures and protocols.
Financial responsibility:
21. Ensure the efficient and effective use of all resources used within the course of one's own duties, maintaining an awareness of the financial impact of inappropriate use.
Please refer to the job description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.