Are you a technically accomplished building services professional with a passion for driving excellence across engineering operations?
DMG Delta is looking for a Technical Contract Manager to join our Technical Support Team, playing a pivotal role in ensuring the highest standards of performance, compliance, and innovation across all services we provide.
This is an outstanding opportunity for a senior‑level engineer who thrives in a fast‑paced environment, enjoys mentoring others, and takes pride in delivering technically sound solutions for complex challenges.
DMG Delta is a leading provider of building services, supporting a wide range of commercial and residential sites. We take pride in delivering high‑quality, reliable services, and our engineering team is at the heart of this commitment.
* Out of hours call handling:On a rota basis (currently 1 week in 4)
* Job Type: Full time, Permanent
* Location: Bishop’s Stortford Head Office
* Reporting to: Senior Technical Manager
Perks of the Job:
Our People are the driving force behind our success, which is why we offer an industry‑leading package designed to support your career and personal well‑being, including:
* Sick Pay: Generous sickness and accident insurance
* Life Assurance: 2x your annual salary
* Wellness: Access to a private GP and 24/7 confidential telephone counselling via our Employee Assistance Programme
* Reward & Recognition: Employee of the Month/Year, long service awards, and special recognition for going the extra mile
* Personal Development: Training Academy and mentorship opportunities
* On-site Perks: Parking, gym, spa, and fun company events
* Workplace Culture: Bring your dog to work day and casual dress
Duties & Responsibilities
* Providing expert‑level technical guidance on HVAC systems, plant room equipment, and building services to engineers, clients, and internal stakeholders.
* Leading complex fault‑finding, root cause analysis, and resolution processes to drive first‑time fixes and system optimisation.
* Supporting small works design, specifications, and delivery with a focus on technical accuracy, compliance, and performance outcomes.
* Collaborating with project and operations teams to develop technically sound scopes of work, ensuring alignment with client expectations and regulations.
* Conducting detailed site audits and technical performance assessments, producing clear reports with recommendations and technical risk assessments.
* Ensuring all engineering activities adhere to health & safety legislation, technical regulations, and industry standards (e.g. SFG20, Building Safety Act).
* Maintaining and updating technical documentation, asset registers, and digital schematics to ensure engineering knowledge is current and accessible.
* Supporting technical training, toolbox talks, and mentorship to elevate the capability of the engineering and operations teams.
* Acting as subject matter expert in client meetings, presenting technical insights, energy efficiency upgrades, and plant lifecycle advice.
* Reviewing and approving contractor technical submissions, ensuring quality of workmanship and system integrity.
* Contributing to innovation and continuous improvement by identifying and integrating new technologies or methodologies that enhance service delivery.
* Participating in the out‑of‑hours technical support rota and acting as escalation point for high‑priority technical issues.
* Supporting the integration of technical systems and platforms (e.g. CAFM, IoT monitoring, energy management software) to enhance service intelligence.
About You:
We’re looking for someone who has:
Qualifications :
* Level 3 trade qualification in at least one discipline (minimum).
Experience:
Contract management: 1 year (preferred)
* Health & Safety: 3 years (preferred)
Skills:
* Expert knowledge of HVAC systems, plant room equipment, and building services
* Excellent organisational skills with the ability to manage multiple projects simultaneously.
* Experience overseeing contractual commitments and service quality.
* Proficiency in estimating software programmes and MS Office suite, particularly Excel.
* Level 3 (minimum) trade qualification in at least one M&E discipline
To Apply:
* Must be living and authorised to work in the UK.
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