Job Title: Graphics Department Manager
Location: Bardon, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
4
Posted:
06.06.2025
Expiry Date:
21.07.2025
Job Description:
Job Purpose
* Manage the graphics department and all reprographics tasks, ensuring timely completion of work. Knowledge of management, reprographics, and Esko systems is required.
* Coordinate within a multidisciplinary Graphics department, ensuring accurate information flow, stakeholder communication, and graphic approvals. Keep schedules updated and provide reports as needed.
* Act as the liaison between customers, external sales, customer service, and production teams, resolving daily issues and managing long-term reprographics projects.
Technical Skills
* Management experience to lead the reprographics team and manage customer expectations.
* Knowledge of Esko WebCenter, Automation Engine, and ArtPro+ is a plus.
* Extensive reprographics knowledge for supporting complex projects.
* Delegation skills and goal setting for the team.
* Support sales teams and customers with technical assistance.
* Manage communications and email delegation.
* Handle retailer artwork approvals per company standards.
* Ensure projects follow company processes across departments.
* Proactively chase and manage approval tasks.
* Communicate effectively with stakeholders regarding graphics requirements.
* Understand and clarify project briefs and missing information.
* Manage customer expectations positively and prioritize workload based on importance and potential value.
* Understand task timescales for scheduling.
* Support continuous improvement initiatives using Esko software.
* Assist department during busy periods and optimize digital artwork flow management.
Personal Skills
* Positive attitude towards work and customer service.
* Excellent communication and interpersonal skills.
* Strong organizational and influencing skills.
* Ability to prioritize and adapt to changing workloads.
Performance Indicators
* Manage customer and internal expectations effectively.
* Develop reports and processes to improve service quality and response speed.
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