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Relationship analyst (wholesale)

Reading (Berkshire)
Aldermore Bank
Analyst
Posted: 27 November
Offer description

The Vacancy

Aldermore Group – why we exist

Let us tell you a bit about us

We’re Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it.

We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their start-ups; we give first-timers a leg-up on to the property ladder; we open up the lending market to many; and thousands of customers choose MotoNovo Finance every week to buy their next car, van or motorbike.

This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.

Let us tell you a bit about the opportunity

This is an exciting opportunity to step into a key Analyst role within the Wholesale team. You’ll play a hands-on part in supporting sales and operational activity, working closely with Business Development Managers and their clients to drive customer-facing tasks such as transaction packaging, progression, documentation, block and receivables payouts, and ongoing portfolio administration.

You’ll build strong relationships with customers, funding partners, and internal stakeholders, ensuring every interaction delivers an exceptional experience. With a proactive and enthusiastic approach, you’ll help the Wholesale team achieve its commercial goals while developing valuable expertise in a fast-paced environment.

What will your day look like?

1. Work collaboratively with the Head of Wholesale, Analysts, and Business Development Managers to support team and wider Business Finance objectives.
2. Maintain a strong customer focus while ensuring the bank remains safe and compliant.
3. Build and nurture relationships with internal departments and key stakeholders.
4. Take ownership of customer and partner queries via phone or email, delivering a professional and timely response.
5. Provide relationship support to funding partners, becoming the primary point of contact for designated accounts.
6. Complete all mandatory training and ensure ongoing compliance requirements are fully met.

What do we expect from you

7. Proven experience in the asset finance industry, ideally with exposure to a variety of financial products and operational structures.
8. Strong written, numerical, and analytical skills with excellent attention to detail and accuracy.
9. Demonstrated ability to prioritise, organise, and manage multiple tasks or team workloads under pressure.
10. Excellent verbal, written, and presentation communication skills.
11. A proactive team player who is highly motivated, enthusiastic, and committed to supporting colleagues and delivering outstanding customer service.
12. Willingness to learn new skills, embrace change, challenge existing processes, and maintain a strong focus on quality, compliance, and achieving goals.

Behaviour Framework

Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we’ll ask you to talk through some examples where you’ve demonstrated these behaviours in your previous roles.

The Benefits

As you would expect, we offer a competitive basic salary and reward package, and you’ll also benefit from our commitment to investing in your professional development throughout your journey with us.

Benefits vary across the business depending on the role you do, but these will give you an idea of what to expect:

13. Discretionary bonus scheme
14. Aviva Digital GP
15. Bus And Tram Benefit
16. Employee Assistance Programme
17. Eyecare Voucher & Display Screens/Desk Set-Up
18. Flu Jab Vouchers
19. Group Income Protection
20. Life Assurance
21. Metrolink Annual Pass & Clipper Ticket
22. Microsoft Discounts
23. Private Medical Insurance Shopping Discounts
24. Toothfairy
25. Your Workplace Pension
26. Hybrid Working
27. Critical Illness
28. Cycle To Work
29. Dental Insurance
30. Give As You Earn
31. Government Tax-Free Childcare Scheme
32. Octopus Electric Vehicles
33. Save Our Planet
34. Season Ticket Loan
35. Spouse Or Partner Life Assurance
36. Technology
37. Wearable Technology
38. Wellbeing App
39. Will Writing

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