Assistant F&B Service Manager - Weybridge, Surrey Reporting To: F&B SERVICE MANAGER Responsible For: SUPERVISORS Main Purpose of Role: To support the F&B Service Manager to ensure the service and experience members receive in the Club Room, Lake Room and Events is at the highest level. Main Duties & Responsibilities: To support the recruitment and motivation of a team who can deliver high levels of service to our members. To deliver the training programme for supervisors and team members on all aspects of the job with sign-off on completion. To be on the floor for the majority of the working week, coaching the team and ensuring the agreed service standards are being met. To engage with members for feedback. To work with the Executive Chef and Head Chef to ensure the food quality and presentation is to the agreed standard. To comply with all food and beverage health, liquor and safety regulations, as well as all applicable laws both national and local. Maximise profitability within the Food & Beverage Department, by ensuring compliance with established budget for cost, labour and revenue benchmarks. To polarise shifts with the F&B Service Manager to ensure standards are always being maintained. To ensure all Events, both club and member, are run to members’ satisfaction. To act as the department lead in the absence of the F&B Service Manager To be fully trained in Club opening and closing procedures and Duty Management responsibilities and be prepared to support the DM rota where required. To undertake any other reasonable request made by the F&B Service Manager, Deputy General Manager, General Manager or CEO. Personal Profile: Confident & outgoing personality Strong communicator Ability to multi-task Self-motivated. The ability to keep going despite setbacks. Deal with changes in priority, juggle several activities to continue to remain effective. Customer Focused. Flexible working approach with regard to operational needs. To be able to generate alternative approaches to problems.