A leading European company within its sector has created a new opportunity for a Service Manager to join the team in the Bristol and Gloucester area. This position has arisen due to continued regional expansion and the award of a brand-new and exciting contract. As one of the most respected manufacturers in its field, the company is highly supportive of career development and offers an exceptional training and development programme. An impressive salary and benefits package of over £53,000 is on offer, including a company car or allowance, annual bonus, and much more.
Responsibilities of the Service Manager
You will lead day-to-day regional operations to ensure performance and profitability targets are achieved, while managing, training, and developing a team to deliver consistently high-quality service. You will act as a key point of contact for customers, maintaining relationships and growing accounts, while monitoring KPIs and implementing improvements to enhance efficiency and results. You will also work closely with internal teams to resolve issues and uphold service standards.
Requirements of the Service Manager
1. Experience managing teams in a service-driven or customer-focused environment, or a technical background in doors/shutters
2. Confidence working with targets, b...