A rapidly growing, and highly successful engineering business is seeking a Service Technician to join the team in the Midlands/North area. Your Role: While in this position your duties may include but will not be limited to: Attending clients' sites to perform preventative maintenance, warranty work and action breakdowns on installed equipment from the business
Diagnosing system problems whilst servicing products and equipment
Maintaining communications with customers, building strong relationships with them and acting as a trusted point of contact, and ensuring work completed meets their approval
Ensuring that internal teams such as service desk, sales and operations teams are communicated with to share insights
Utilising cutting edge technology and software, along with high quality tools to diagnose and conduct work, as well as following both engineering specifications and blueprints
Producing reporting for invoiced and completed work orders
Building strong working relationships with key internal co-workers including regional service managers, other technicians and supervisors to relay updates
You MUST Have: Please apply ONLY if you meet the following criteria: Excellent experience within a service or field-based technician role
Strong working knowledge in the manufacturing sector
Good customer service and comm...