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Join to apply for the Collections Manager role at Capsticks LLP
The Firm
Capsticks is a leading provider of legal services to the health, social care, housing and emergency services sectors, as well as in the field of professional regulation. The firm has a turnover of c£60m and around 600 staff - including 450 fee earners - across five offices nationally. We act for a wide range of long-standing clients in both the public and private sector, including NHS organisations, governmental and regulatory bodies, registered providers, insurers, police, fire and rescue services, independent health and social care providers, charities, and GP practices.
Location
Leeds
Hybrid Working
Yes
The Role
Main Duties and Responsibilities
* Manage the debt ledger for multiple divisions through collections activity.
* Manage external client relationships by problem solving with key debtors.
* Lead a team to ensure strong credit control and purchase order performance.
* Introduce and maintain efficient processes, collaborating with all stakeholders.
* Ensure optimal use of Aderant finance system and other firm systems.
* Support the Head of Credit Control with finance projects.
* Promote credit control and finance goals within the wider business.
* Oversee collection of a portion of the debt ledger.
* Coordinate with finance teams to ensure efficient processes and resolve problems.
* Manage recovery actions, including working with collection agents.
* Produce KPIs and management reports to drive performance.
Skill set
* Experience working with or in the public sector.
* CICM qualification or part qualification.
* Strong communication skills at all levels, including senior stakeholders.
* Technical competence, including strong Excel skills.
* Relationship building skills to develop client, stakeholder, and team relationships.
* Previous leadership experience.
* Experience in professional services is advantageous.
* Purchase Order management experience is advantageous.
Inclusivity Statement
Capsticks values diversity and is committed to creating an inclusive environment where everyone can reach their potential. We provide equal opportunities and welcome contributions from all backgrounds. We will make reasonable adjustments to support your application and interview process.
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