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Ward clerk

West Bromwich
NHS
Ward clerk
Posted: 23 September
Offer description

Overview

Ward Clerk, Assessment and Treatment Unit, Harplands Hospital: maternity cover to 13 July 2026. This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

* North Staffordshire Combined Healthcare NHS Trust
* Midlands Partnership University NHS Foundation Trust
* University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service
* Staffordshire and Stoke-on-Trent Integrated Care Board

We are looking for a bright and friendly person to join our team on the Assessment and Treatment Unit, Harplands Hospital. Previous clerical experience in the health service would be desirable. This post is a fixed term to cover maternity leave to 13 July 2026 and is part time, 22.5 hours per week.

You should be a calm, organised and well-motivated person with a positive, mature and flexible approach to your work. The post involves contact with patients and their families, so good communication skills are vital.

This role is not eligible for sponsorship


Main duties of the job

* To provide comprehensive clerical service to the ward ensuring that all duties are carried out accurately and efficiently and that confidentiality is maintained.


About Us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world\'s first \"carbon net zero\" national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our \"Proud to be Green\" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.


Details

* Date posted: 19 September 2025
* Pay scheme: Agenda for Change
* Band: Band 2
* Salary: £24,465 a year per annum pro rata
* Contract: Fixed term
* Duration: 10 months
* Working pattern: Part-time
* Reference number: 232-SPL-7427178-A
* Job locations: Harplands Hospital, Stoke-on-Trent, ST4 6TH


Job Description


Job responsibilities

* To adopt a flexible approach and recognise changing priorities throughout the day in respect of the fluctuating nature of a busy service.
* To ensure accurate and efficient allocation, recording and despatch of mail.
* To receive telephone calls, refer to nursing staff or take/allocate messages as appropriate.
* To receive and send documentation and e-mail as per policy
* To Produce Correspondence And Other Documentation As Required.
* To photocopy, collate and distribute documentation as required.


Person Specification


Qualifications

Essential

* Good standard of secondary education; GCSE at Grade C or above or equivalent


Experience

Essential

* Previous experience of working with the public


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Employer details

* Employer name: North Staffordshire Combined Healthcare Trust
* Address: Harplands Hospital, Stoke-on-Trent, ST4 6TH
* Employer\'s website: https://www.combined.nhs.uk/working-together/join-our-team/
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