Job ref: 2025-193 Job type: Permanent Location: Cloughfern, Newtownabbey or Derry/Londonderry Salary: £26,403- £27,254 Closing date: Thursday 30 Oct 2025 16:30 Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 3 JOB PURPOSE: Administrative Schedulers accurately diagnose and record maintenance repairs for Housing Executive tenants and work in partnership with others to resolve issues to support the HED Manager in the delivery of an excellent customer service via the telephone and/or by email, in line with our vision and values. REQUIREMENTS: 1. i) Hold a BTEC National Certificate or equivalent Professional or Technical qualification* (Level 3) plus at least one year's relevant general administrative experience (Please include dates) OR ii) Have five GCSEs* (Level 2), or equivalent qualification, plus at least two years' relevant general administrative experience OR iii) Can demonstrate three years' general administrative experience and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job training *Refer to Qualifications Framework for equivalencies APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.