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Corporate driver/handover specialist

London
BMW Group Retail
Handover specialist
Posted: 2 October
Offer description

Overview

Berry BMW Heathrow is looking for a Driver working from our depot in Green Lane, Hounslow. Delivering Vehicles to businesses in the Greater London area, giving an exceptional handover experience.


Your role

* Be fully committed to delivering an exceptional customer experience to every customer.
* To communicate and work with integrity, honesty and openness with customers, suppliers and colleagues.
* To build and maintain excellent relationships with your colleagues, other dealership departments and BMW UK.
* To drive in a safe and legal manner to ensure that accidents and incidents are kept to a minimal level.
* To ensure that customers are made aware of where their vehicle has been parked.
* To ensure that no speeding or parking fines are incurred while driving vehicles.
* To ensure that, where relevant, parts are properly packaged and protected from damage while in transit.
* To ensure that vehicle interiors and exteriors are cleaned prior to customer delivery in order to achieve the maximum presentation for vehicles.
* To operate within the vehicle in a clean operational manner; no litter, no smoking and to report all faults or problems on the vehicle.
* Commitment and willingness to work additional hours/days as required.
* Knowledge and adherence to systems including legal responsibilities under the Road Traffic Act, and Vehicle Taxation Validity.
* Acceptance of and willingness to adapt to new methods and procedures.
* Establishing a good image and relationship with people whom we deliver to or collect from, including other branches of Berry Group and acting as ambassadors for the dealership.
* To comply with the Quality Standards agreed upon within the dealership in accordance with established policies and procedures.
* Personal appearance should be in accordance with Company Policy.
* All customers should be treated in a polite and courteous manner in accordance with Company Policy.


Your profile

The perfect candidate will have previous experience in a similar role and a full UK driver’s licence.

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