Burger Venue Manager
Job Description:
* Lead and motivate a high-performing team to deliver exceptional customer service and achieve business objectives.
* Develop and implement strategies to enhance the guest experience, driving satisfaction and loyalty.
* Monitor individual and team performance, providing regular feedback and coaching to ensure continuous improvement.
* Oversee resource allocation, ensuring optimal use of budgets, tools, and personnel to maximize efficiency.
* Ensure compliance with health and safety regulations, company policies, and brand standards.
* Address operational issues promptly, maintaining smooth day-to-day operations and resolving concerns efficiently.
* Sustain a culture of training and development, fostering growth opportunities for team members.
Requirements:
* Proven experience in restaurant management or similar leadership roles within the food service industry.
* Strong leadership and communication skills, with the ability to adapt to fast-paced environments.
* Exceptional customer service and problem-solving abilities, with knowledge of health and safety regulations.
* Strong organizational and multitasking skills, with experience in budgeting and financial management.
* Flexibility to work varied shifts, including evenings, weekends, and holidays.
What We Offer:
* A competitive salary, plus opportunities for annual bonuses.
* Accommodation on-site (subject to availability and terms).
* An inclusive, supportive work environment that values diversity and inclusion.
* Comprehensive training and ongoing support to help you grow professionally.
* Career development opportunities, including funded qualifications.
* Exclusive team perks, including discounts on dining, shopping, and other benefits.
About the Role:
This is an exciting opportunity to join our fast-paced team as a Burger Venue Manager. As a leader, you will be responsible for driving business success while delivering exceptional customer experiences.