Overview
Are
you ready to be part of something truly special?
Following
a phenomenal first year of trading, Unity Holidays continues to build on strong
foundations to deliver an industry-leading Owner and Guest experience across
our holiday operations.
At
Unity Holidays, we are committed to recruiting people who are passionate about
delivering outstanding service and who thrive as part of a collaborative,
high-performing team.
We
believe that exceptional owner and guest experiences start with exceptional
people. That’s why we invest in our teams, set high standards, and create an
environment where our core value of Togetherness truly shines.
If
you’re ready to unlock your potential, you’re in the right place. We’ll support
your Growth through training, confidence-building and continuous learning – and
we’ll always celebrate a job well done.
About
You
We
are looking for an organised and detail-driven individual who thrives in a
busy, sales-focused environment.
You’ll
play a key role in supporting the Holiday Home Sales Team, ensuring all
administrative processes run smoothly from enquiry through to completion.
Confident
working with systems, managing multiple tasks, and communicating effectively
with both customers and internal stakeholders.
You’ll
bring a proactive approach, take ownership of your workload, and consistently
deliver high standards of accuracy and professionalism.
Essential
Requirements
* Ability to communicate
with a diverse customer and colleague base
* Ability to work in a
fast-paced environment and keep calm under pressure
* Strong attention to
detail and accuracy
* Excellent
organisational and time management skills
* A team player who
demonstrates a professional and positive approach
Key
Responsibilities
Supporting
the Holiday Home Sales function by delivering efficient and accurate
administration, including:
* Maintaining accurate
and up-to-date sales administration records across all relevant systems
* Processing all holiday
home sales documentation, ensuring all paperwork is complete, compliant
and submitted in a timely manner
* Administering part
exchange (PX) transactions, ensuring all records, valuations and
documentation are accurately recorded
* Updating CRM systems
with customer information, sales progress and key milestones
* Supporting the Sales
Team to ensure a smooth end-to-end customer journey
* Liaising with internal
departments including Finance and Operations to progress sales efficiently
* Responding to customer
and owner queries relating to sales administration in a professional and
timely manner
* Producing reports and
supporting sales audits where required
* Supporting general
office administration within the sales department
* Maintaining high
standards of organisation, documentation and stock control within the
sales office
Experience
* Previous experience in
an administrative or sales support role
* Experience using CRM
systems, databases and Microsoft Office Suite
It
would be the icing on the cake if you have experience working in a similar role
within a holiday park or holiday home sales environment, but don’t worry if you
haven’t, we can offer training if you have the right skills and attitude.
Hours
of Work
This
role requires flexibility to support the needs of the business, including
availability to work weekends and peak holiday periods.
What
We Offer
·
A
supportive team environment in a beautiful resort location
·
25%
off Food & Drink for you, your friends & family and 50% when on shift.
·
Team
recognition schemes including our monthly and annual “Unity Champion” awards.
·
Holiday
discounts across all Unity Holidays parks.
·
Free
use of leisure facilities such as our pools & gym.
·
Employee
Assistance programme providing support on financial, health & legal
matters.
·
Opportunities
for career progression within a fresh and growing company.
·
Training
and development opportunities that are delivered by both internal and external
trainers to ensure you always get the best.
·
Coming
in April 2026 - Stream. A broad financial wellbeing platform that includes
access to UK wide discounts and access to your wages early.
About
Unity Holidays
Unity
Holidays is the UK’s newest holiday park operator, with parks in Lincolnshire,
Somerset and Yorkshire and we are focused on delivering first-class experiences
in outstanding locations.
We
pride ourselves on high standards, strong teamwork and creating environments
where our team members feel supported, valued and proud of the work they do.
Ready
to Take the Next Step?
If
you’re ready to start your journey with Unity Holidays, we’d love to hear from
you.
Please
note that this vacancy may close at any time once sufficient applications have
been received.