Overview
Fire & Security Service Engineer - Stevenage/Milton Keynes/Luton. Join Marlowe Fire & Security, where innovation meets dedication. We are on the lookout for passionate and experienced Fire & Security Engineers to work on our renowned client sites across the UK.
Why Marlowe Fire & Security?
As one of the fastest-growing companies in the industry, we deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. You will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more.
Your Role as a Fire & Security Service Engineer
Our engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful engineer will contribute to the team, strive to deliver world-class customer service, and be rewarded for doing so.
* Maintain Fire & Security Systems in your assigned area
* Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements
* Plan and respond to routine and reactive call visits in your area
* Maintain effective communication with customers when planning site visits
* Maintain your stock levels with support from the Stores team
* Attend training sessions as and when required
* Attend Engineering team meetings as and when required
* Identify any personal training and development needs to help you provide the best possible customer service
Systems & Technologies
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control: Paxton, PAC. Salto
Requirements & What We’re Seeking
We’re looking for candidates with a technical background in the electrical/electronic industry, strong knowledge of Fire & Security Systems, and customer-facing experience.
* A technical background in the electrical / electronic industry
* Good all-round knowledge of Fire and Security Systems
* Experience of front-line customer contact preferred
* Excellent organisational skills
* A professional and presentable demeanor
* An ability to deliver exceptional customer service
At Marlowe Fire & Security, you’ll join a vibrant team that supports your growth. If you’re ready to elevate your career while making a meaningful difference, we’d love to hear from you!
Benefits
We offer comprehensive remuneration and benefits designed to support the well-being and development of our employees, including:
* OTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme
* Company Van with fully fitted van vaults
* Full use of our Academy training + external training
* 6 training days a year
* Royal London Pension Scheme
* Life Assurance x4 Basic Salary
* Employee Recognition Scheme
* Paid Referrals Scheme (up to £1,000 per successful candidate referral)
* Paid Holidays plus Bank Holidays
* Additional day holiday each full year of completed service (up to 25 days)
* Mental Health & Well-being scheme
* Development & Progression opportunities
* 4-Day induction upon start including full introduction to the company, training, assessments, portal access, and vehicle/equipment issued
About Marlowe Fire & Security
We operate nationwide across commercial and domestic sectors, tailoring fire & security solutions to meet industry compliance standards. We are part of a larger group within the Fire Protection, Security & Building Management Systems sector, enabling collaboration, development opportunities, and shared best practices.
We are big enough to deliver results while remaining genuinely focused on people.
Our Businesses
* Marlowe Fire & Security marlowefireandsecurity.com
* Alarm Communications acl.uk.com
* Clymac clymac.co.uk
* FAFS Fire & Security fafsfireandsecurity.com
* Marlowe Kitchen Fire Suppression marlowefireandsecurity.com
* Morgan Fire Protection morganfire.co.uk
* Marlowe Smoke Control marlowe-aov.co.uk
Equal Opportunities
We are dedicated to fostering a diverse and inclusive workplace. We celebrate our unique qualities and are committed to equal opportunities. If you need any reasonable adjustments in the recruitment process, please let us know.
Right to Work
We are unable to provide Right to Work sponsorship. If you do not currently have the Right to Work in the UK, or require assistance to extend your status, your application cannot be considered.
Location: Milton Keynes, Luton, Stevenage region; this role is posted as a field-based opportunity.
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