Retail Expert (Harrods)
Summary
Salary: Competitive | Team: Retail | Location: United Kingdom - Harrods Demo Store
About the Role
A Dyson expert is more than just a salesperson; they are technology enthusiasts who relish the opportunity to educate and provide an exceptional retail experience. They transform the retail space into an engaging theatre, unveiling the magic of our technology, and explaining why our machines are pioneers in their field. Their goal is to convey the unique qualities and benefits of Dyson products clearly and simply.
This team often represents the first point of contact for our customers, making that initial interaction crucial. It's about creating a memorable experience that begins a journey with our brand.
Responsibilities include:
* Becoming an authority on Dyson products, understanding their features, benefits, and applications, and sharing this knowledge with customers to assist their purchasing decisions.
* Greeting and assisting customers with enthusiasm, providing a personalized experience, listening to their needs, answering questions, and offering tailored solutions.
* Promoting and demonstrating Dyson products to showcase their features, drive sales, and generate excitement.
* Maintaining a clean, organized, and visually appealing store environment, ensuring products are well-displayed and accessible.
* Managing stock levels, assisting with restocking, and reporting inventory discrepancies.
* Collaborating with colleagues and external retail partners to ensure a seamless customer experience.
About You
Are you passionate about cutting-edge technology and committed to delivering exceptional customer experiences?
Are you enthusiastic about new technology and eager to discuss how Dyson products can benefit customers?
Do you have a passion for providing top-tier customer service?
If so, you might be the perfect fit for the Dyson retail expert role.
Benefits
* 27 days of annual leave
* Access to a competitive pension scheme
* Private medical care
* Life assurance
* Cycle to work scheme
* Tastecard discount
* Discounts on Dyson products
* Optical plan
Dyson is an equal opportunity employer. We value diversity and encourage applications from all backgrounds. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected status.
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