Job Title: Care Officer / Senior Care AssistantDirectorate: Adult Social Care and HealthPost Number: Agency WorkerResponsible to: Registered ManagerGrade: Agency Worker - 6a
Overall Purpose:
As an Agency Care Officer / Senior Care Assistant, you will lead a team of care workers during shifts and participate in the delivery of care for individuals with acute and complex needs. This role requires flexibility across various shift patterns to ensure 24/7 resident support.
Principal Accountabilities:
Supervise and guide a team of care workers, providing support and handling escalated issues to ensure high-quality care delivery.
Assist with resident admissions and discharges, ensuring smooth transitions.
Provide personal care support, including assistance with toileting, bathing, dressing, eating, and drinking.
Manage medication, ensuring proper handling, storage, administration, and coordination with pharmacies.
Promote effective communication and treat all individuals with dignity, compassion, and respect.
Maintain accurate daily care records in accordance with defined systems, ensuring an auditable record of care provided.
Document and report any accidents, incidents, or significant events promptly.
Conduct professional handovers to ensure continuity of care and support across shifts.
Perform any other duties appropriate to the grade and level of responsibility of the post.
Employee Specification
Essential Criteria:
Experience leading a team of care workers in delivering care and support (Application, Interview)
Extensive experience providing personal care and support (Application, Interview)
Knowledge and experience in person-centred care, including dignity, respect, privacy, independence, and choice (Application, Interview)
Strong communication skills, demonstrating compassion, empathy, and respect (Interview)
Ability to plan and prioritize tasks effectively for self and team across shifts (Interview)
Ability to respond effectively to arising situations (Application, Interview)
Experience using a range of equipment such as hoists, mobility aids, and assistive technology safely (Interview)
Ability to record and maintain quality care records (Interview)
Understanding of relevant legislation, care quality standards, and regulations and their impact on policies and processes (Interview)
Qualifications:
NVQ Level 3 in Health & Social Care (or equivalent) – Essential
Medication administration training and certification – Essential
Moving and handling training – Essential
Safeguarding training – Essential
First Aid certification – Desirable
Dementia Care Training – Desirable
Leadership and team management training – Desirable
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