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Base pay range
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To manage and coordinate learner activities, ensuring high-quality, compliant apprenticeships with timely completions.
Key Responsibilities
* Use digital systems to manage and communicate with learners, ensuring smooth programme coordination.
* Develop and maintain project templates to track and report programme mobilisation accurately.
* Proactively engage with learners to maintain attendance and participation.
* Monitor attendance and task completion, identifying learners needing support and collaborating with Leadership Coaches to implement interventions.
* Oversee Leadership Coach activity and scheduling to ensure learner progress aligns with programme deadlines.
* Support the Head of Apprenticeships in maximising Leadership Coach efficiency.
* Provide monthly reports on learner progression, highlighting concerns and escalating as needed.
* Build strong working relationships with Leadership Coaches, supporting them in identifying and addressing off-track learners.
* Liaise professionally and promptly with client stakeholders to facilitate learner re-engagement.
* Track and report on progress review attendance and line manager engagement.
* Escalate learner concerns and issues weekly to the Account Manager.
* Identify trends across learners, Leadership Coaches, and line managers, reporting insights to the Apprenticeship Manager.
* Ensure learner records, including line manager details and site locations, remain accurate and up to date.
Skills & Experience
* Strong proficiency in digital systems, particularly Microsoft Excel and Monday.com.
* Undertanding of the Individual Learner Record (ILR) system for apprenticeships would be very beneficial.
* Excellent communication and organisational skills.
* Ability to analyse learner data and implement proactive solutions.
* Experience managing multiple priorities within a fast-paced training or apprenticeship environment.
All staff must comply with Fuel Learning’s policies and procedures, accessible via SharePoint. Employees are also required to familiarise themselves with, and adhere to, Safeguarding, and Prevent policies, including participation in mandatory training.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative, Customer Service, and Education
* Industries
Education
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