Senior Engineer Infrastructure Operations
Contract type: Permanent
Working pattern: Full-time
Location: Hanslope, South East England, MK19 7BH
Reference number: 440341
Apply before 11:55 pm on Sunday 11th January 2026
At FCDO Services we protect the UK’s interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we’re on. In our world, it all matters.
Providing innovation to government partners
Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform, we are on hand to support. Now, you’ve got the opportunity to join them.
Working at the cutting-edge of technology
It all matters
Implement innovative fixes, even when they haven’t been previously attempted
As a member of our exceptional team, you’ll play a vital role in keeping our infrastructure solutions running smoothly. Whether responding to incidents and rectifying technical problems, or identifying where performance could be optimised and security risks could be minimised, you’ll be ready to implement resolutions – while always ensuring your customers are receiving the highest quality service. There won’t always be an obvious solution if a problem hasn’t arisen before, but this is a unique chance to work with a skilled team and consult with specialists in order to resolve problems quickly and efficiently. Identifying patterns and trends in repeat issues and faults and determining the changes that need to be made, you’ll have the chance to develop your expertise every single day.
Teamwork will be central to your success here, as you’ll be managing relationships with customers, external teams and suppliers, plus you’ll collaborate with colleagues across the department to explore innovative approaches to configuring, installing and reconfiguring our database and related products. That means you’ll be translating architect’s drawings, diagrams and data flows, and you’ll ensure less experienced colleagues are learning from you as you do so. With the ability to create, assess and update technical and functional documentation, you’ll relish the chance to maintain your own professional development and introduce the latest technologies to the team.
Protect the UK’s interests by minimising security risks and optimising performance
With significant experience in an agile ITIL environment including supporting systems operations in an enterprise setting, you’ll hold expert Microsoft product certifications. A practitioner-level knowledge of programming and supporting hardware, software and Cloud systems will be important, and you will have a proven track record of providing effective solutions in a high-pressured team. It’s therefore possible that you’ll come from a similarly security-focused background such as the MOD or equivalent.
Bringing experience within Azure/AWS cloud deliverables.
Having an overall administrative knowledge working in a cloud environment.
Essential experience having worked with various monitoring applications and reporting tools. Having core skills in general infrastructure knowledge and understanding with networking principle understanding.
Having experience with Backup solutions such as VEEAM.
Essential experience in AD/WINTEL such as DNS, Group Policy, PKI certificate authentication.
Bringing an analytical mindset to every challenge, you’ll be well-versed in problem and incident management, so you will be capable of drafting and interpreting professional and technical documents. A good understanding of change and release management is essential, and it would be desirable if you have experience of working within other ITIL4 environments.
Benefits
* Alongside your salary of £48,801, FCDO Services contributes £14,137 towards you being a member of the Civil Service Defined Benefit Pension scheme.
* Learning and development tailored to your role.
* Annual leave starting at 25 days.
* A culture encouraging inclusion and diversity.
* Free shuttle bus available between central Milton Keynes and Hanslope Park.
* 9 days per annum public and privilege days.
It takes a diverse team to protect a diverse world
The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.
Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match
Security
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting.
Attachments
Candidate Pack Senior Engineer‑Infrastructure Operations Dec25 (pdf, 1799kB)
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Engineering and Information Technology
Industries
Government Administration
#J-18808-Ljbffr