We are looking for an enthusiastic Outbound Prospecting Representative to join our growing company in the heart of Bristol. We have a strong proposition and are ready to find the right person to help us connect with more businesses across the South West.
In this role, your primary focus will bedirect outbound callingto businesses within our target market. Your goal will be to identify key decision-makers, introduce our offering, and secure qualified discovery calls for the wider sales team.
You will also be required tosequence decision makers via email and LinkedInto try and establish contact.
You’ll need a strong desire to succeed, high motivation, and resilience. We’re looking for someone confident on the phone and comfortable engaging senior stakeholders.
As the first point of contact in the sales process, you’ll play a crucial role in building initial rapport, understanding business needs at a high level, and ensuring high-quality handovers to the sales team.
Why do we need this role?
bzb IT has been on a growth journey, and we’re looking to accelerate this forward having built a market leading technical proposition. We now want to offer more IT services, to more like-minded companies. To achieve this, we’re building a specialist lead-generation team to improve the qualification of prospect companies that would be interested in our services. This role is key to fueling our future growth, and pivotal to our success.
Responsibilities
* Make high-volume outbound phone callsto businesses within the target market to initiate first contact.
* Identify and qualify key decision-makers(e.g., Directors, Owners, IT leads, Operations Managers).
* Ask targeted qualifying questionsto understand business needs at a high level.
* Overcome objections confidentlywhile maintaining professionalism and control of the call.
* Maintain accurate recordsof calls, conversations, and outcomes within the CRM.
* Meet and exceed daily/weekly activity targets, including calls made and conversations held.
* Continuously refine call approachesbased on feedback, performance insights, and market understanding.
* Stay informed about the target marketto improve conversation quality and success rates.
Your key performance indicators will be based on:
* Direct Outbound Calling figures
* Decision makers entered into sequencing
* Number of Pre-Qualified leads per week
A bit about you
* Excellent communication skills, with the ability to build trust quickly
* Highly organised and comfortable working to activity-based KPIs
* Positive, resilient, and eager to learn
* Confident on the phone
* Knowledge of Microsoft software
* £26,000 per annum
* Full training provided
* 25 days holiday + Bank Holidays
* Regular training/coaching
* Friendly team environment
* Company events
* Company pension
* Sick pay
* Work from home
Ability to commute/relocate:
* Bristol BS1 4UA: reliably commute or plan to relocate before starting work (required)
* Do you have right to work in the UK?
Language:
* Work Location: Hybrid remote in Bristol BS1 4UA
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