Reports To: Service Delivery Manager; Technology
Job Type: Full-Time
There may be an element of travel required to visit (local) regional offices to support users and resolve issues, therefore, a driving licence is an essential requirement.
Job Summary:
We are looking for a Workplace Technology Engineer to support, maintain and incrementally enhance our Microsoft 365 digital workplace. This role sits at the administration‑led end of the spectrum, with a strong focus on secure configuration, operational reliability, and user enablement, complemented by light Power Platform development and early adoption of Microsoft Copilot capabilities.
This is not a pure development role. It is ideal for someone who enjoys being the hands‑on owner of the M365 environment, has a good understanding of Power Apps and automation, and is keen to grow their skills in Copilot and AI‑assisted workplace tooling.
Key Responsibilities:
Microsoft 365 administration (core focus)
Administer and support the Microsoft 365 tenant, including:
* Exchange Online
* Microsoft Teams
* SharePoint Online
* OneDrive for Business
Endpoint and Intune management
* Configure and maintain collaboration, sharing, retention and security settings in line with governance standards
* Manage user access, licensing, group configuration and role assignments
* Monitor service health, handle incidents, and coordinate vendor escalation where required
* Plan and implement configuration changes arising from Microsoft roadmap updates
Power Platform – light build & support
Support and maintain existing Power Apps and Power Automate flows
* Build simple to moderately complex Power Apps (typically forms, approvals, and workflow‑driven apps)
* Assist with Dataverse or SharePoint‑based data models (not complex data engineering)
Apply basic Power Platform governance controls (environments, permissions, DLP policies)
* Work with business teams to translate simple requirements into low‑code solutions
Assist with Microsoft 365 Copilot readiness, including:
* permissions and access hygiene
Support early use cases for Copilot Studio / Copilot Agents under guidance
Help create guidance, controls and documentation to support safe and effective Copilot usage
Act as a technical point of contact for questions relating to Copilot in the digital workplace
User enablement & continuous improvement
* Provide 2nd/3rd‑line support for M365 workplace tools
* Collaborate with service desk and business teams to resolve recurring issues
* Produce clear technical documentation and user guidance
* Contribute ideas to improve productivity, standardisation and user experience across M365
About You
Required experience & skills
* Hands‑on experience administering Microsoft 365 in a production environment
* Practical knowledge of Teams, SharePoint Online, Exchange Online and Entra ID
* Experience building or supporting Power Apps and Power Automate solutions
* Understanding of basic Power Platform governance concepts
* Comfortable working in an operational, business‑facing role
* Clear communication skills and a structured, methodical working style
Desirable (not mandatory)
* Exposure to Microsoft 365 Copilot and/or Copilot Studio
* Familiarity with Dataverse
* Experience working in a hybrid Microsoft environment (cloud + on‑prem)
* Awareness of information security, data protection and access control principles
* Relevant Microsoft certifications (e.g. MS‑900, PL‑900, or similar)
What this role is not
To be explicit, this role is:
* It is a hands‑on, trusted workplace engineer role with scope to grow into deeper Power Platform or Copilot work over time.
We recognise that a diverse team makes us a stronger and more successful company. We value different ideas and perspectives as it helps improve our decision‑making, products and services. And we’re striving to create an inclusive work environment, in which everyone can feel comfortable as themselves, uniquely contribute and do their best work. If we need to adjust anything in our recruitment process to support you, please contact careers@cala.co.uk
About Us
The Cala Group is a major UK housebuilder and leading provider of desirable new homes across Scotland, the South of England & Midlands. Driven by a mission to create vibrant and sustainable new communities, our homes are characterised by exceptional design and sector‑leading build quality, and we have a passion for providing our customers with a great home buying experience. This is an exciting time to be at Cala. Our approach to sustainability and technology is undergoing a dramatic transformation, and we’re aiming to create an industry‑leading experience for both our staff and customers. At Cala, you can expect to be part of an environment which allows you to do meaningful work, while offering opportunities for personal growth. Our goal is to be the favoured employer in our industry and beyond. We encourage applications from those who want to be part of a culture where they can thrive, feel a sense of belonging and be comfortable being themselves at work.
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