Location: Kettering
Department: National Accident Helpline
Hours: 37.5 hours per week, (7.5 hours per day over a shift pattern of Monday - Friday 8am 8pm).
Contract Type: Permanent
At National Accident Law, the home of National Accident Helpline, we live by our values of We are curious, We are driven, We are passionate and We are unified and, our people do too. Whether it be helping people to start their recovery journey, supporting our panel of solicitor firms or working together across departments to achieve results, our people work as one team.
As the most trusted, searched for and recognised personal injury brand, we pride ourselves on being the most ethical operator in the claims sector, taking a strong stance against cold calling and cold texting, and lobbying government and the regulators to help ensure there is a strict regulatory framework to help protect consumers.
You can join us too and play your part in making a real difference to our consumers and benefiting from working for a successful market leader.
ROLE PURPOSE:
As a Helpline Team Leader, you will be responsible for leading a team of Helpline Advisors. You will be an inspiring people leader, motivating and developing your advisors to ensure the effective and efficient running of the Helpline Centre, by role modelling the Companys val...