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Back Office - Technical Consultant, Northampton
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Client:
Ricoh
Location:
Northampton, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
68d48653be73
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
What you will be doing
* Responsible for day-to-day vendor management for outsourced services and ensuring that the suppliers delivery to technical specification that is designed by the consultant.
* Additionally, you will support software licensing and security teams to monitor and manage the licensing of enterprise applications and security of those applications.
* Identifying and documenting technical business requirements and configuration using any industry leading tools or methodology.
* Creation of high-quality functional specification documentation which can be used to detail business process and enable technical build where integrations are required between our ERP, SAP or CRM applications and peripheral systems.
* Support the client through full testing lifecycles and Go Live including test script creation.
* Management of change requests through the development and testing lifecycle confirming to project management standards and scope.
* Liaising with Oracle, SAP or any other product vendor to ensure effective management of client SRs. Ensure that clients are supported and kept up to date with latest Cloud quarterly releases
* Manage on-time project delivery and business expectations and ensure internal customer satisfaction.
* Assist with risk management and change management on projects.
* Advising clients on options, risks, and any impacts on other processes or systems. Effectively communicating and driving project deliverables
* Identify continuous improvement opportunities with systems and processes including •System Optimization and Performance Improvement. Plus, System Security Compliance, ensuring ERP, HR applications that meet security and compliance standards and ensuring systems comply with relevant regulations helps mitigate risks associated with data breaches and non-compliance.
You will ideally have
* Ideal candidates will have a proven background in technical consulting with hands-on experience in system integrations, Oracle applications, and SAP HR modules.
* Preferably candidates will be educated to degree level or equivalent professional qualification and possess exceptional problem-solving and negotiation skills.
* Ideally you will be able to demonstrable the ability to plan, prioritize, and coordinate activities and communicate complex messages clearly and concisely to all audiences, both written and verbal.
* Successful candidates will have previous experience with Oracle E-Business Suite, Oracle Financials, or other Oracle modules as this is required for this role.
* In-depth knowledge of SAP HR modules (e.g., SAP SuccessFactors, SAP HCM) is essential, alongside experience with integration platforms or middleware tools (e.g., MuleSoft, Oracle Integration Cloud, SAP PI/PO).
Outside of the above, ideally candidates will also have all or some of the below required skills:
* Strong understanding of database management, SQL, and scripting languages.
* Hands-on experience with cloud technologies and back-office software applications.
* Familiarity with integration methodologies such as REST APIs, SOAP, and Web Services.
* Knowledge of security protocols and data protection measures for enterprise applications.
* Familiarity with the ITIL framework of IT practices
* Relevant certifications in Oracle, SAP, or integration technologies (e.g., Oracle Certified Specialist, SAP HCM certification).
* Experience with Agile methodologies or project management frameworks.
* Familiarity with cloud-based ERP systems and HR technologies.
* Knowledge of good practice and principles in a cloud management function
* Familiarity with automation tools and process optimization strategies is a plus.
In return for your commitment, you can expect
• A competitive salary package
• Industry leading benefits
Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.
This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.
Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.
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