Client Coordinator (12 month fixed-term contract)Department: Business Services - Clients and MarketsEmployment Type: Fixed Term ContractLocation: BristolDescriptionWe have an exciting 12 month fixed-term opportunity for a Client Coordinator to join our Clients & Markets team, working closely with the Head of Business Development to drive our client development programme through developing and growing client relationships and support the firmwide strategy to deliver "bespoke solutions, one client at a time".The Client Coordinator vacancy is open to all DAC Beachcroft office locations.Key Responsibilities
* Support with the development and implementation of the client programme, including assisting with BD opportunities, client planning, client listening, relationship mapping and client intelligence to capitalise on opportunities.
* Help promote the effective use of client development tools. Working closely with key stakeholders across the business and client contacts; driving activity and reporting through the use of InTapp OnePlace.
* Review and track value added services, including training, secondments and client listening feedback.
* Produce weekly, monthly, quarterly and ad-hoc reports for clients, working with finance and MI teams to populate reports.
* Engage with wider business services teams as needed including finance, MI, risk, HR, IT to build your internal networks to support the role.
* Assist with the measurement and analysis of our clients performance to inform decision making.
* Suggest ideas, maintain content and assist in the development of the 'DACB Client Engagement Hub', 'BD & Sales Training Programme' and 'Client Management Tools'.
* Support the team with administrative duties such as maintaining and directing enquiries through various team inboxes.
Have the ability to co-ordinate tasks and projects through prioritising work
* Be able to communicate clearly and confidently with people across all areas of the business on the phone, in written communication and in person
* Have 6 - 12 months experience in an administrative role
* Demonstrate the ability to work as a part of a team and also work autonomously
* Have strong computer literacy, including Excel, Word & PowerPoint (essential), and ideally experience of CRM systems
* Have high levels of numeracy and analysis (highly competent in spreadsheet data manipulation)
* Works successfully in virtual teams
Understands DAC Beachcroft is an international firm. Works with awareness of this structure to operate as one team/brand.
* Actively operates in the best interests of the firm at all times internally and externally.
* Operates in a regulated environment, effectively managing risk and compliance issues including data security.
* Works in partnership with others to manage and mitigate commercial risk.
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