Overview
Location: Dundee
Salary: £28,000 + bonus
Hours: Full-time, Permanent
The Role
We are recruiting a Business Support Executive to join a busy Commercial Team in Dundee. This is a varied role where you will act as the key link between customers, production, and internal teams, ensuring orders are processed efficiently and customers receive excellent service.
Key Responsibilities
* Act as a first point of contact for customer queries, updates, and support
* Process customer orders from purchase order through to invoicing
* Liaise with production planners to confirm delivery dates and priorities
* Coordinate shipping, transport, and accurate documentation
* Work with quality and finance teams to resolve queries and support customers
* Maintain accurate records in HubSpot and support onboarding of new clients
Skills and Experience Required
* 2-5 years' experience in a similar role (Sales Support, Sales Administration, Customer Service or Business Support)
* Strong administration and organisational skills
* Excellent communication and customer service abilities
* High attention to detail with the ability to prioritise tasks
* Knowledge of HubSpot and SAGE would be an advantage (training provided)
What’s on Offer
* Salary of £28,000 plus bonus
* Pension and staff benefits package
* Full-time, permanent role based onsite
* Supportive and friendly team environment
If you are proactive, organised, and enjoy working with people, we would love to hear from you
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