Complaints Handler
Starting at £25,000 per year
Monday to Friday, Flexible between, 8am - 6pm
37.5 hours per week
Lynch Wood, Peterborough, PE26FY
Do you have proven customer service experience? Join Diligenta as a Complaint Handler and become an integral part of our exceptional customer service delivery. Representing our brand, you'll ensure every customer feels relieved or satisfied after their call. With multiple positions available due to our growing partnership with Phoenix, you'll enjoy flexible working hours with no evening or weekend shifts. Located at Lynch Wood, with free on-site parking and excellent transport links, we offer flexibility to suit your work-life balance. A successful complaint handler is compassionate and caring, coupled with a strong ambition for career development.
Benefits:
1. We offer 31 days holiday (including bank holidays)
2. An annual discretionary bonus scheme
3. A contributory company pension scheme
4. Excellent employee wellbeing and assistance support programmes
5. A range of employee discounts saving you money on anything from your weekly food shop to holidays, electrical goods, and financial services
6. Personal and career development opportunities to progress your aspirations within the company as well as with our global parent company, TCS (Tata Consult...