Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Role
We are looking for an enthusiastic Junior Business Systems Support Administratorto join our team in Milton Keynes. This is a full-time, permanent junior position that plays a vital role in supporting and enhancing our business-critical applications. You’ll be instrumental in ensuring smooth day-to-day operations, resolving technical issues, and contributing to the development of solutions that align with our strategic goals.
This is an entry level role with no experience required, and full training and development provided.
This role offers the opportunity to work closely with various departments, responding to urgent issues and supporting key market and broking systems. During the 6-month probation period, you’ll be expected to be onsite an average of 3 days per week, which will reduce to 1 day per weekupon successful completion.
What You’ll Be Doing
* Responding promptly to urgent technical issues and service requests
* Supporting and advising users on business applications
* Investigating, analysing and prioritizing incidents and requests
* Supporting market systems and developing knowledge of broking platforms
* Assisting with user application testing for upgrades and patches
* Collaborating with internal teams and external partners to resolve issues
Who We’re Looking For
* Recent school leaver or university graduate
* Qualifications in IT, Microsoft Office, Business Studies are desirable
* Strong communication skills, both written and verbal
* A collaborative team player with excellent interpersonal skills
* Comfortable working in a fast-paced, dynamic environment
Why Apply
* Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
* 25 days annual leave plus bank holidays and an extra day off for Christmas.
* Generous pension scheme.
* Excellent training and development schemes and accelerated career progression.
* Discount on gym membership across the UK – national and local gyms included
* Volunteering opportunities, all employees have 2 days allocated to take part in volunteering schemes.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
* Our successes have all come from someone brave enough to try something new
* We support each other in the small everyday moments and the bigger challenges
* We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
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