We are seeking an extremely organised individual to join our team as a Administrative Assistant. We need someone that speaks clearly and is confident dealing with queries and speaking on the phone.
In this role, you will provide administrative support to the office manager and registered manager including general data management, filing, recruitment and HR tasks. If you have a strong attention to detail, excellent organizational skills, and a passion to work for a small, caring and supportive company we encourage you to apply.
Job Description: Administrative Assistant (with HR & Recruitment Support)
Location: Office-based (HLG Complex Care HQ)
Hours: Monday to Friday, 9:00 AM – 5:00 PM
Reports to: Office Manager / HR Lead
About Us
HLG Complex Care is a specialist provider of person-centered care for individuals with complex health needs. We are committed to delivering high-quality, compassionate care that empowers our clients to live fulfilling lives. Learn more at
Role Overview
We are seeking a highly organised and proactive Administrative Assistant to support our day-to-day operations, with a particular focus on recruitment and HR administration. This role is ideal for someone who thrives in a fast-paced environment, communicates confidently over the phone, and can work independently when needed.
Key Responsibilities/Administrative Duties
* Manage incoming calls and emails with professionalism and efficiency
* Maintain accurate records, files, and databases
* Prepare documents, reports, and correspondence as required
* Support general office operations including ordering supplies and managing post
* Ensure the office environment is tidy, organised, and welcoming
Recruitment Support
* Assist with posting job adverts and managing applications
* Schedule interviews and liaise with candidates
* Conduct initial screening calls and follow-up communications
* Maintain recruitment trackers and candidate records
HR Support
* Assist with onboarding new staff, including document collection and induction scheduling
* Maintain employee records and HR databases
* Support compliance with HR policies and procedures
* Help coordinate training sessions and staff communications
Person Specification/Essential Skills & Attributes:
* Excellent verbal and written communication skills
* Confident and professional telephone manner
* Highly organised with strong attention to detail
* Ability to work independently and manage time effectively
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Discreet and trustworthy with confidential information
Desirable:
* Previous experience in an administrative or HR/recruitment role
* Familiarity with care sector or healthcare environments
Why Join Us?
* Be part of a compassionate and dedicated team
* Opportunity to grow within a supportive organisation
* Make a meaningful impact in the lives of those we care for
* Join and friendly, positive team
Job Type: Part-time
Pay: £27,300.00 per year
Benefits:
* Company pension
* Free parking
* Health & wellbeing programme
* On-site parking
Work Location: In person