Executive Assistant (Marketing & Commercial) (One Braham (4140), London, United Kingdom)Join the Team at EEJoin EE as an Executive Assistant (Marketing & Commercial): Shape the Future of Consumer Location: LondonWhy EE?Imagine being part of the largest telco in the industry, with over 20,000 employees and 34 million customers. At EE, we generate over £10 billion in revenue, offering enormous opportunities for our people and positioning us as No. 1 in the market. Our Consumer Unit is home to three iconic brands - BT, EE, and Plusnet. Each brand is unique, catering to different segments of the market, and collectively, they generate more revenue than any other part of BT. Our goal is ambitious yet achievable: to create a connection in every home in the UK by 2025.As an Executive Assistant, you’ll work at the heart of this ambition, helping us create digital, data-led, and customer-first experiences that transform lives and businesses across the country. Why join this teamAs the Executive Assistant, you will be the trusted partner who ensures the MD’s time is optimised, communications are streamlined, and priorities are managed. You’ll be at the heart of strategic initiatives, helping to drive forward EE’s commercial and marketing ambitions.What you’ll be doingIn the first 30 days, you will:Establish a solid understanding of the company, the MD Commercial & Marketing’s priorities, and begin building key relationshipsOnboarding and Training: Learn about EE’s specific operational procedures, products, services, and the broader telecommunications industryUnderstand the MD’s Style and Preferences: Get acquainted with the MD’s work style, preferences, communication style, and prioritiesMeeting Key Stakeholders: Schedule and coordinate meetings with key company executives and stakeholders to facilitate introductions and understand their expectations and ongoing projects. Establish relationships with the PAs supporting senior leaders across the Consumer Leadership teamManaging Calendars: Start managing the MD’s calendar, ensuring an efficient schedule that aligns with their prioritiesSet Up Communication Channels: Establish and streamline communication channels between the MD and other departmentsIn the first 60 days, you will:Enhance efficiency in processes and deepen understanding of the MD’s strategic objectivesFeedback Loop: Implement a feedback system to regularly discuss the effectiveness of current strategies with the MD and adjust as necessaryStakeholder Management: Share important information with the full Consumer Leadership team through appropriate communication channelsProject Oversight: Take more active roles in managing specific projects or initiatives the MD is focusing on, possibly starting to handle some minor projects independently, in conjunction with the senior business manager for consumeEvent Planning: Begin planning and coordinating for any upcoming internal or external events involving the MD. Coordinate content and activities, leveraging stakeholder relationships and providing detailed analysis, working in conjunction with the internal comms teamReport Handling: Start preparing and presenting regular reports on key matters that the MD needs to be updated on, including summaries of internal meetings and stakeholder updates, in conjunction with the senior business manager for consumerNetworking: Facilitate opportunities for the MD to network with industry peers, possibly arranging attendance at key industry eventsAdministrative Tasks: Ensure the smooth execution of administrative duties, including meeting coordination, travel arrangements, and expense managementIn the first 90 days, you will:Be fully aligned with the MD’s strategic vision, acting as a trusted advisor, and taking on more complex tasksStrategic Meetings: Organise and participate in strategy meetings, providing insights from the interactions with other executives and external stakeholders. Develop and maintain internal and external relationships to enhance efficienciesProcess Improvements: Identify and implement improvements in administrative processes and MD-office communicationsLong-term Scheduling: Manage the long-term planning of the MD’s commitments to optimize their time for strategic initiativesCrisis Management: Begin to handle minor crises or urgent issues independently, ensuring they are addressed efficiently without escalating everything to the MDPerformance Review: Conduct a self-assessment and review with the MD to discuss accomplishments, challenges, and areas for further developmentOn an ongoing basis, you will:Continue to support your MD in driving the efficiency and effectiveness of their leadership teamSupport with the ongoing engagement of the MDs wider business unitEnsure the effective delivery of administrative duties, including but not limited to email screening and management, meeting coordination, travel, and expenses, and support the onboarding of senior leadersDeliver as a subject matter expert on administrative systems, activities, and processesImplement ways to improve working processes within the area of business supportManage the preparation and delivery of various communication tasks, ensuring information is cascaded to internal teams and externally as required. Maintain and contribute to project filing and documentationLine manager responsibilities for PAs across the unit What we’re looking forYou’ll have proven experience managing executive-level diaries in fast-paced environments, confidently prioritising time around strategic deliverables. You’ll be comfortable acting as a gatekeeper, challenging conflicting requests, and making real-time scheduling decisions that reflect business prioritiesYou’ll have experience collaborating across senior leadership, functional teams, and external stakeholders to align priorities, resolve blockers, and drive outcomes. You’re confident coordinating multiple viewpoints and ensuring delivery stays on track — even when agendas don’t naturally alignYou’re highly organised with strong command of diary, inbox, and travel management for senior leaders. You’re confident using tools like Outlook and Teams to coordinate meetings, manage communications, and ensure the day runs smoothly — while also handling business travel and expense processes with minimal directionSelf-starter & proactive: Demonstrated ability to anticipate needs, plan ahead to ensure the best outcomes, pre-empt required activity, rather than being reactive. Takes accountability for owning and delivering outcomes. Able to work autonomously with ability to cut through complexity with confidence to deliver against project / operational needStakeholder management: ability to manage relationships with a range of senior internal and external stakeholders, including ExCo level, providing timely communication and always acting with the upmost integrityProject management/delivery: experienced across full project lifecycle and experience of delivering projects from start to successful deploymentCommunication: effective communication skills: strong communication skills to effectively convey information, ensuring clarity and understanding across all levels of the organization What’s in it for you10% on target bonusCompetitive salaryBT Pension scheme, minimum 5% Employee contribution, BT contribution 10%From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made upEnhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more25 days annual leave (not including bank holidays), increasing with service24/7 private virtual GP appointments for UK colleagues2 weeks carer’s leaveWorld-class training and development opportunitiesOption to join BT Shares Saving schemes Ready to join us?Apply today and be part of a team that’s shaping the UK’s digital future.