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Executive services manager

Falmer
Permanent
Brighton & Hove Albion Football Club
Service manager
Posted: 26 January
Offer description

Hours

This is a full-time position. The job holder will be required to work all men’s first team home match days. Due to the nature of professional football, a flexible approach to working hours is essential as support may be required outside of core hours. Time off in lieu will be granted for non-league matchdays (e.g. Cup games, friendlies, U21 games) and Premier League games worked in excess of 10 per season.


Location

Based at the American Express Stadium in Brighton, and the American Express Elite Football Performance Centre in Lancing. Some occasional travel within the UK and overseas may be required to fulfil the needs of the role. This role is fully office-based.


Contract Type

Permanent.


Salary

Competitive. Rewards and benefits dependant on experience.


Deadline Day

28th January 2026


About Brighton & Hove Albion FC

We are an ambitious club with a clear vision and strong values, and we hold ourselves to high standards; competing at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, continuous improvement, professional excellence, and making a positive impact.


A pivotal role delivering exceptional executive support and driving operational excellence at the heart of our club

Brighton & Hove Albion FC are looking for a highly professional and proactive executive services manager to provide first-class support to our chief executive & deputy chairman, whilst leading a small team to deliver excellence to our most senior executives.

In this role, you will act as an executive assistant to the chief executive & deputy chairman. You’ll manage complex diaries, coordinate key meetings, and handle sensitive correspondence with absolute discretion. You’ll anticipate needs before they arise, adapt seamlessly to changing priorities, and ensure every moment of their time is optimised for maximum impact.

This is a role for someone who shares our values, thrives under pressure, loves variety, and brings high performance ethos to every aspect of their work. Whilst your core office hours will be Monday to Friday, flexibility is essential. You’ll be committed to supporting outside of core hours when required and will play a key role on all men’s first team home matchdays.


What makes you the perfect fit

* ✔️ Strong understanding of the football industry and calendar including but not limited to; transfer windows, competition calendars, operations and matchday requirements.
* ✔️ High level of discretion and ability to manage confidential information with utmost integrity and professionalism.
* ✔️ Experience in managing, scheduling and coordinating complex and constant changing calendars.
* ✔️Exceptional communication skills (both written and verbal) and high emotional intelligence. Ability to communicate with kindness and confidence and in a way which positively enhances the club’s brand.
* ✔Comfortable with dealing with changes at short notice / late calls and tight deadlines and adapting to the needs of the business when required.
* ✔️ Strong demonstrable experience operating as a senior Executive Assistant, or similar role, supporting senior executives.
* ✔️ Previous experience managing direct reports, including setting objectives, providing feedback, and driving team performance.
* ✔️Experience of office management, including processes, policies, and maintaining a high-performance environment.
* ✔️Excellent Microsoft office 365 skills – Word, Excel, PowerPoint and Outlook. Must be able to touch-type and be meticulously accurate in written work.
* ✔️A collaborative team player who thrives in a high-performance environment.
* ✔️Ability to think on your feet and be proactive whilst juggling varying and demanding workloads.
* ✔️Car owner and driver essential for this role.

To find out more about this role, please click through to the job description.


Our values are essential to our success

Our Team Brighton values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:

* ⚪ Act with Integrity
* 🔵 Make it Special


How we say thank you

In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:

* 🥗 Complimentary breakfast and lunch at both sites
* 🏝️23 days holiday rising with length of service
* ⚡Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!
* 👶 Enhanced family policies
* 🏋️ ️Access to a gym and padel court at our training ground
* 🎫 Priority access to match tickets and access to free WSL tickets for 2025/26 season
* 🎓 In-house training programme and CPD opportunities
* 💰 Exclusive discounts and benefits from our partners and local businesses


Our commitment to EDI

We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact teamtalent@brightonandhovealbion.com


Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.


This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.

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