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Credit controller

Birmingham (West Midlands)
Credit controller
Posted: 3h ago
Offer description

This is a great entry level opportunity for someone ambitious, driven, and looking to kickstart a career in Finance. Joining a busy and high performing Credit Control team, you’ll take ownership of your own customer portfolio, managing collections end-to-end while building strong relationships and developing key commercial skills. This is a fast-paced environment where you’ll be trusted with responsibility early on and supported to grow. Managing your own portfolio of customer accounts, driving cash collection targets Proactively contacting customers (mainly via phone) to resolve overdue invoices Handling queries and disputes end-to-end, working towards resolution Building strong customer relationships to improve payment performance Maintaining accurate records and tracking activity across your ledger Collaborating with internal teams to resolve issues quickly Contributing to debt reduction and overall team targets Getting involved in process improvements as you grow in the role This is less about experience, more about mindset: This could suit early career candidates with strong potential Confident and comfortable speaking to customers on the phone Resilient and tenacious, able to handle pushback and stay persistent Motivated, driven, and competitive in nature Organised and able to manage a busy workload Strong problem-solving mindset, able to think end-to-end Comfortable working with data and picking things up quickly Positive attitude with a willingness to learn and progress Wellbeing that means something 26 days’ holiday bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection : up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000 models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. Join us and become part of a team that’s powering the world of work and making a real difference. Learn more at www.oneadvanced.com

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