Location: Horwich, Bolton
Salary: £28,500 + Benefits
Hours: 24 / 7 Shift-Based Role
The Opportunity
We are expanding our Secure Operations Centre in Bolton and are looking for motivated ISOC Tier 1 Engineers to join our growing team. This is an ideal role for individuals at the start of their networking or security careers who want hands‑on exposure within a fast‑paced environment, structured training, and a clear path to progress into Tier 2 and beyond.
If you're passionate about technology, eager to learn, and ready to take the first step in a SOC / NOC career, we want to hear from you.
Key Responsibilities
* Provide 1st line triage, investigation, and resolution of network and security alerts.
* Monitor and support customer environments including routers, switches, firewalls, and related tools.
* Escalate issues to Tier 2 engineers where required.
* Work closely with customers and internal teams to ensure timely updates and high-quality service.
* Maintain accurate incident records and contribute to service improvement.
* Participate in a 24 / 7 shift rota, including weekends, bank holidays, and on-call cover.
* Engage in structured learning and certification programmes to build towards Tier 2 responsibilities.
Skills and Experience Required
* A strong interest in networking or cyber security – formal study or self‑learning welcomed.
* CCN...
#J-18808-Ljbffr