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One Stop - Customer Service Assistant, Llandudno
Client: One Stop
Location: Llandudno
Job Category: Other
EU work permit required: Yes
Job Reference:
34616312f6c6
Job Views:
32
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
One Stop • Llandudno • Apply by 10-May-2025
About the role
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same.
You will play an important role in the store's daily operations by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.
Since the customer is at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback.
With your guidance, the store will remain a safe place to work and shop.
You will be Responsible For:
* Serving customers with passion and pride, providing natural service.
* Encouraging customer feedback via the ‘have your say’ survey.
* Working across all store areas including online, tills, replenishment, vending, and stock routines.
* Practicing safety in all tasks based on training.
* Participating in seasonal, community, and charity events to create an inclusive atmosphere.
* Understanding store performance and your role in delivering profit.
* Living the company values, making everyone feel welcome, and following policies.
* Clocking in and out at shift start and end for accurate pay.
* Following security procedures and wearing safety equipment where available.
* Following the ‘think 25’ policy when serving age-restricted products.
* Responding promptly to assistance calls or interventions on self-service checkouts.
* Maintaining a clean, organized, and clear store environment.
* Potentially running shifts in the absence of supervisors.
* Following all safety and legal training.
* If applicable, managing the Post Office Local operations, including passing background checks; failure to pass will result in withdrawal of the job offer.
Flexible Working
We support flexible working arrangements to fit individual needs, including part-time, job shares, and other flexible schedules. Discuss your needs during the application process.
Core Purpose
Serving our customers, communities, and planet better every day.
Values
* Customers are at the heart of everything we do
* We treat each other well
* We work as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, PayPoint, lottery, and vending solutions. We are part of Tesco, with stores throughout England and Wales.
Please Note
We only recruit individuals who have passed the school leaver’s age. Check your country's school leaver age for eligibility.
Employee Benefits include:
* 10% Discount in One Stop
* 10% Discount at Tesco & Tesco Cafe (increased to 15% on 4-weekly pay weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* Discounts at Tesco Mobile, Tesco Bank, Vision Express, Tesco Pharmacy, and more
* Flexible working options
* Retirement Savings Plan, Life Assurance, Private Medical Insurance (if applicable), and other benefits
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