Senior Planner
Serving our customers, communities, and planet a little better every day.
Salary £33,040 - £49,560 & Excellent Benefit
Work Level - 2
Location - Newcastle - Hybrid
Closing Date – 12th December 2025
We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. And that means we always work with heart. Whether we’re helping our customers or looking after our people, you’ll find there’s a warmth and friendliness to everything we do.
We’re looking for a Senior Planner to join our Operational Excellence team within Insurance and Money Services.
What you’ll bring
It’s an exciting time in our business and we need a Senior Planner to join our resource planning team within our claims department. So why not bring your talent, expertise, and skills to join our friendly team and make a difference to our customers, communities, and planet?
Responsibilities
As a Senior Planner, you will be responsible for motivating and leading a team of analysts to support high-level business plans and budgets, working within the risk framework to deliver the best service within the claims department. You will also prioritise the team’s workload and examine operational performance, identify trends, and make recommendations for performance improvements. Your insight and analysis will support improved customer, colleague and business outcomes.
What we are looking for
Alongside technical expertise, we value strong leadership and behavioural capabilities:
* Make sense of complex, high-volume, and sometimes contradictory information to solve problems effectively.
* Prioritise and sequence work to meet commitments aligned with organisational goals.
* Provide clear direction, delegate effectively, and remove obstacles to ensure delivery.
* Apply knowledge of business and market trends to advance organisational goals.
* Tailor communication to different audiences and actively listen to others.
* Adjust your approach and demeanour to meet changing priorities and conditions.
* Hold yourself and others accountable for meeting commitments.
* Use metrics and benchmarks to improve efficiency and quality continuously.
* Adhere to our governance framework to keep our data safe.
Benefits
* Prepare for your retirement with our colleague pension scheme.
* Private Healthcare. Plus, a virtual GP Service for you and your family 365 days a year.
* Performance related annual bonus.
* Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
* Benefit from our colleague Clubcard, enjoy a 10% discount that increases to 15% every payday as an added perk, we’ll give you a second card to share with someone else.
* Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
* A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
* Take part in our Buy as you Earn and Save as your Earn share schemes.
Everyone’s welcome
We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.
How to apply
We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
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