Eco Installations Planner
Eco Providers Ltd
Location: Dutton Manor Mill, Clitheroe Road, Dutton, Preston, PR3 2YT
About Us
Eco Providers Ltd is a leading name in the UK for energy-efficient home improvements. Over the past two years, we've experienced rapid growth, delivering excellence across Home Insulation, Heating Upgrades, and Renewable Energy Solutions. We're proud to support the government's Net Zero ambitions with cutting-edge, sustainable solutions deployed nationwide.
We offer a professional, friendly working environment that promotes staff development and recognises the value every team member brings. As part of our growth strategy, we're looking to strengthen our Planning team with an experienced Eco Installations Planner who shares our commitment to quality and operational excellence.
Role Overview
As an Eco Installations Planner, you'll work closely with our Planning team to manage installation operations efficiently. You'll be the key point of coordination between installers, customers, and internal teams—ensuring smooth scheduling and compliance across our growing portfolio of projects.
Key Responsibilities:
* Manage and organise installers' diaries and book accommodation
* Liaise with customers to book appointments, schedule repair work, and follow up on completed installations
* Update and maintain internal CRM systems with accurate information
* Chase compliance documentation (e.g. photos, electrical certificates) from installers
* Provide operational support across departments to ensure project delivery
* Act as the first point of contact for customer operational enquiries
* Handle and escalate operational complaints when necessary
* Assist with fleet management for company vehicles
* Carry out general administrative and ad hoc duties as required
Requirements:
* Minimum 2 years' experience in a similar scheduling or operations role
* Previous experience with fleet management (desirable)
* Strong IT skills, including CRM system experience
* Excellent communication and organisation skills
* Ability to multitask and remain calm under pressure
What We Offer:
* Competitive salary
* Company pension scheme
* 23 days holiday + bank holidays rising to 25 days with service
* Birthday holiday after 12 months' service
* Company social events
* A supportive and progressive working environment
How to Apply
To apply, please send your CV to or call us on option 4).
Due to high application volumes, we're unable to respond individually to all applicants. If you haven't heard back within 14 days, please consider your application unsuccessful. Thank you for your interest in joining Eco Providers.
OFE
Job Types: Full-time, Permanent
Pay: £26,000.00-£32,000.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Free fitness classes
* Free parking
* Health & wellbeing programme
* On-site parking
Experience:
* Planning: 2 years (required)
Work Location: In person