Overview
Ward Clerk
Department: Paediatrics
Band 2, £24,465 Per annum, pro rata
Hours: Full time, 37.5 per week, all MKUH roles will be considered for flexible working
Are you passionate about providing exceptional administrative support to a team? Are you able to ensure confidentiality when handling sensitive information? If so, you might be the person we need to join our team!
We are looking for a competent and professional Ward Clerk for our children’s ward, which is a 22 bedded ward providing inpatient care to emergency and elective patients aged between 10 days and 16 years. As a Ward Clerk you will act as the focal point for the Ward and the team, confidentiality and patient safety always being key.
You will provide a high standard of administration support to the Ward Manager, medical and nursing staff and the wider team; interacting with other departments, patients and their visitors. You will monitor and manage the Electronic Patient Records system on the ward, ensuring an up-to-date bed state. You will respond to requests for information promptly and efficiently using a variety of communication methods, ensuring that information is accurate and meets governance standards.
If you feel you have these skills and qualities, and want to join our team, we look forward to hearing from you!
We care We communicate We collaborate We contribute
Please note that we are not able to offer sponsorship for this role.
Interview date: w/c 27 October 2025
Responsibilities
* Greet all visitors to the unit in a friendly, helpful and courteous manner, maintaining ward safety as per operational policy.
* Be involved in the training of new staff (with the support if the IT department) in use of the Trusts computer systems.
* Order and maintain adequate supplies of equipment, printing and stationery.
* Complete request for repairs, maintenance etc, as requested. Ensuring a good audit trail and follow up as required until completed.
* Deal with personal effects and documentation relating to lost property and property belonging to patients who have died on the unit.
* Undertake general clerical duties in the clinical area including completing records, filing, photocopying, handling mail and filing in case notes.
* Provide an accurate account of bed management via electronic systems e.g. admissions, transfers and discharges.
* Answer the telephone, relaying any relevant messages when required.
* Book any appointments needed for patients and ensure the patients are informed of times and dates.
Qualifications / Requirements
* Ability to provide high standard administration support with focus on confidentiality and patient safety.
* Experience in managing Electronic Patient Records systems and maintaining up-to-date bed state.
* Strong communication skills and the ability to respond to information requests promptly and accurately while meeting governance standards.
* Willingness to be involved in training and use of Trust computer systems.
Benefits
* Free on-site parking
* Free Refreshments
* Great flexible working opportunities
* Discounted gym membership
* Lease car scheme
* Generous annual leave and pension scheme
* On site nursery (chargeable)
* Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
For further details / informal visits contact: Name: Philippa Cullen-Prince
Job title: Senior Sister, Ward 05
Email address: Philippa.cullenprince@mkuh.nhs.uk
Telephone number: 01908996588
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